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November 2023 by Google user
CVS is absolutely terrible I went to the dentist today My whole lower jaw was cut from one end to the other completely sewed up I needed antibiotics and pain medication I got to the pharmacy at 3:00 p.m. My doctor mind you called in my prescriptions from Tufts University dental School in Boston I live in Georgetown it took me an hour and a half to get home by the time I got home and got to the pharmacy I went into the counter they were at least 20 people waiting for vaccines and a line with 20 people waiting to pick up prescriptions it was absolutely ridiculous I waited a solid hour still did not get my medications so I left the store and I will later I tried to call the pharmacy back I was on hold for a solid hour nobody answered the phone so I went back to the pharmacy and at this point it was 7:00 p.m. I went to the drive-up window waited 20 minutes for somebody to come to the window and he told me your prescription still have not been filled we are too busy well don't you think you're understaffed I said okay he said we close at 8:00 if you want to wait by the time we close we will fill your prescriptions so I went into the store sat there or a solid hour the pharmacy closed and I waited 15 minutes more before they gave me my medications this is totally uncalled for and you people should be ashamed of yourself thank you Dennis Day I live at 10 Laurel Lane and Georgetown Massachusetts the CVS I went to was at 65 Central Street in Georgetown Believe me I do not recommend anybody going there it took me 5 hours before I finally received my medications absolutely ridiculous
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October 2023 by Dennis Day
CVS is absolutely terrible I went to the dentist today My whole lower jaw was cut from one end to the other completely sewed up I needed antibiotics and pain medication I got to the pharmacy at 3:00 p.m. My doctor mind you called in my prescriptions from Tufts University dental School in Boston I live in Georgetown it took me an hour and a half to get home by the time I got home and got to the pharmacy I went into the counter they were at least 20 people waiting for vaccines and a line with 20 people waiting to pick up prescriptions it was absolutely ridiculous I waited a solid hour still did not get my medications so I left the store and I will later I tried to call the pharmacy back I was on hold for a solid hour nobody answered the phone so I went back to the pharmacy and at this point it was 7:00 p.m. I went to the drive-up window waited 20 minutes for somebody to come to the window and he told me your prescription still have not been filled we are too busy well don't you think you're understaffed I said okay he said we close at 8:00 if you want to wait by the time we close we will fill your prescriptions so I went into the store sat there or a solid hour the pharmacy closed and I waited 15 minutes more before they gave me my medications this is totally uncalled for and you people should be ashamed of yourself thank you Dennis Day I live at 10 Laurel Lane and Georgetown Massachusetts the CVS I went to was at 65 Central Street in Georgetown Believe me I do not recommend anybody going there it took me 5 hours before I finally received my medications absolutely ridiculous
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August 2023 by Jennifer J.
This is the worst CVS Pharmacy I have ever experienced. I have a monthly prescription that must be timely refilled. Every single month I go for a refill and they are out of stock, putting me behind on my medication and affecting my health. Then the manager in a condescending voice tells me, when I show up on the day they told me they would receive the shipment, that the shipments arrive at noontime, so just come back to see if we have it. Seriously?!? Like he is doing me a favor by even addressing me. I'LL BET THEY NEVER EVER RUN OUT OF VIAGRA. if I could give zero stars I would.
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July 2022 by Brenda M.
The customer service is non-existent. There was trouble with my order and they behaved so dis concerned to help me figure out or understand what went on so that I could get my order. They were so unhelpful not one person said let me see if I can't figure this out. They acted as if I was bothering them to fill an order.They just didn't care.
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April 2022 by Allison A.
I just met the pharmacist Seth in the drive thru and he's awesome, really brightened my day!
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July 2021 by Glenn C.
This pharmacy is the best. They always have what I need and quickly fill prescriptions. Today I got my second dose of the shingles vaccine, no problem they were pretty busy but loaded up and gaveMe my jab pretty quick and I was on my way! Thank you guys!!
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January 2021 by Cassandra R.
Literally the WORST customer service . I walked out after waiting for a cashier only to be rushed and felt like an inconvenience. It's not a tough job to be a cashier. This store just seems to not like customers . Cvs In general is a pretty bad experience nationwide so maybe it's lack of training .
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January 2018 by Adam K
It's a smaller CVS and is missing some things that are in larger stores.