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July 2023 by Malachi Furr (COW_LORD_74)
Amazing service. Very fast to help and always trying to give sales!
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May 2023 by Stefanie Pereira
If we could select no stars we would! Most rude, slow, and incompetent pharmacy we’ve ever dealt with. We have even given this place more than one chance thinking they were just having a bad day. Takes forever to fill the smallest prescription if they even have it in stock. Supply issues at this location are awful. They tell you it’s everywhere, yet the CVS we switched to in Fitchburg always has what we need. No urgency even if it’s meds prescribed after a child’s surgery. Everyone working in the pharmacy at this location is always miserable and beyond rude!!! Instead of being helpful they make everything 10X more difficult and into a scenario that it didn’t need to be.
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April 2023 by Stefanie P
If we could select no stars we would! Most rude, slow, and incompetent pharmacy we’ve ever dealt with. We have even given this place more than one chance thinking they were just having a bad day. Takes forever to fill the smallest prescription if they even have it in stock. Supply issues at this location are awful. They tell you it’s everywhere, yet the CVS we switched to in Fitchburg always has what we need. No urgency even if it’s meds prescribed after a child’s surgery. Everyone working in the pharmacy at this location is always miserable and beyond rude!!! Instead of being helpful they make everything 10X more difficult and into a scenario that it didn’t need to be.
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February 2023 by John Daley
Ignorant, rude and unapologetic, big attitude little help. Can’t or won’t do their job! Chose another Pharmacy, they don’t give a ….
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January 2023 by Josh Dumais
They made me wait 3.5 hours just to tell me they don't accept my insurance
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January 2023 by Heidi Woodard
Pharmacy tech Kayla very rude had an attitude when dealing with customers. I have been trying to have medicatio fill/transfered since Jan 10 2023. I called again today and get the excuse she is to busy to to do her j I band hung up on 3 times.
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November 2022 by Jane D.
Awful customer service at this pharmacy, especially the manager Tim. I would not recommend this pharmacy to anyone. He told me "he had to go do a shot" and brushed me off the phone, as we were discussing my concern over the ordering of my sons prescription. Extremely unprofessional.
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September 2022 by Scott Snyder
After a recent physical, my doctor sent in several prescriptions to this pharmacy. I received a voicemail from them saying that the only one which was time-sensitive had to be special ordered, and would arrive in a a few days. Three days passed, and I never received an update. On the fourth day, I called them back, and I was told that someone would look into it and get back to me.After two more days of non-contact, and none of the ordered medications showing up on their website, I called them again to ask for for the status. I was told that my insurance info was out of date, which was why they didn't show up on the website, and that they hadn't actually ordered the one I needed urgently. They also told me that my co-pay would be over $500, because it was a name brand. When I asked them to just give me the generic, they laughed and told me that they wouldn't do that without a new prescription. On top of that, they claimed never to have received one of the other prescriptions. They had no answer for why they hadn't contacted me about my insurance.I only used a local pharmacy in the first place because I needed the medication right away, and now it has been longer than mail delivery would have taken, and I'm back at square one. Mistakes happen, but being laughed at while being denied a crucial medication is truly beyond the pale. I will never, ever use this branch again, and I'm questioning whether I should use Walgreens at all in the future.
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June 2022 by James Dower
Pharmacy customer service terrible. Pharmacist assistant (?) didn’t bother reading online reservation info to see why I was there and assumed I wanted Covid vax - sent me home to get my CDC card for no reason. No apology for wasting my time. Not going back.
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March 2022 by Its Just Me
The only reason why I stay here is because it's in walking distance but that's the only positive thing I can actually say
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January 2022 by Dan Hartling
They answered the phone for me quickly when I called and resolved my issue for me with speed, ease, and professionalism. Always appreciate the pharmacy staff who take time to interact with my kids and make us feel like family! Could not be happier with my experience…won’t go anywhere else as long as I’m in the area.
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December 2021 by Shirl Katherine
I do not recommend getting a Covid test here. I only booked here because all the CVS’s near me were booked up. It’s been over 72 hours and I still don’t have my results. The only explanation at this point, is that they must have lost my test, bc my husband got tested at the same time and had his results within 28 hours. I also specifically needed a test done within 72 hours to cross the Canada border. What an absolute joke.
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November 2021 by Denise H.
Do not go here Pharmacist is so rude and nasty. I don't know what happened to the old pharmacist who has been there for years who was the sweetest and most helpful lady, she's gone and replaced by an absolutely detestable creature. She can't even talk to people just yells at everyone won't let you get a word in edgewise and dismisses you by putting up her finger up to shush you because she has to take a call. And that's on top of the automated system blowing up your phone every day with multiple texts, robo calls and pharmacy staff says they can't change it, and can't just send you one call for everything and they can't batch your meds so your forced to visit multiple times in a week to pick up one med at a time. Transferring my meds out of this pharmacy NOW. I've had it.
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May 2021 by Jason T.
Yes, as the other review states the pharmacists are very rude and horrible to customers. Sent me home with the wrong number of pills If you choose to use this pharmacy make sure you count every pill I switched back to a different pharmacy.
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April 2021 by Anna P.
I have been treated rudely at this pharmacy on more than one occasion. When they have not filled my order correctly for the proper size syringes and draw needles and injection needle's I need for my medication. The pharmacist literally talked over me and rudely interjected that the needle was all they could get, when clearly a . 5 length needle could not do an inter-muscular injection. Then he was all to happy to take the needle packs back, BUT REFUSED TO REFUND MY MONEY! These type's of transactions are typical for the obviously over burdened, cannot be bothered staff at this pharmacy. Please SLOW DOWN- LISTEN TO YOUR CUSTOMERS- And REACT APPROPRIATELY!!! The Customer service and level of competence is HORRID AT YOUR PHARMACY!!!!