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January 2024 by Tracey Tenney
Dr. Jen and her staff are great with my German Shepherd. They love her like family.
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January 2024 by josh willis
Very professional staff, always great to deal with
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September 2023 by Richard Eastham
The team here is always great! Very caring and considerate of the needs of the pet and the owner.
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June 2023 by LauraDavida
My family has used this vet since my childhood dog. Three dogs later (soon to be 4) and there is not a single other vet I’d want to see. Jennifer and her team are so attentive, kind and genuine in every interaction. I’ve never once felt like my dogs weren’t in the best care, or that any concern wasn’t important to them.
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June 2023 by Eric Schatzlein
Brought both my dogd in for a nail trim and it went bery well. One of the dogs has a major problem with its feet being touched so we have had issues before but tender heart came up with a solution that no other vet came up with that worked.
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June 2023 by Amy
I used to love this vet's office but now it's a disappointment.. I put in an appointment request was sent a message saying they're not booking till September October or it was August September. Either way they told me that they would call me back to schedule my dog's appointment never called me back I've been waiting for probably two weeks now for a phone call don't feel like calling cuz they said they would call me to book the appointment. I think it's time for me to find a new vet since they can't call back.
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May 2023 by Marcia Doherty
The office staff works with you to schedule, reschedule and remind you of appointments. They do a lot of the behind the scenes work. The Vet tech listens to your concerns and takes exceptional notes for the Doctor. The Doctor (was not Dr Woods this time) listened to all my concerns to do with an elderly cat and made good, sound recommendations. The check out process is hust as quick as the check in! Overall a very caring, well managed, reasonable prices Vet practice!
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March 2023 by Jessica Thomas
My mom has been bringing her pets here for years and I finally brought my new kitten in to be neutered. Everyone we encountered was gentle, friendly and informative. They took us in last minute a week a later when he was having some issues at the surgical site. I feel they genuinely care about the health of the animals and putting the owner's mind at ease when their pet is in distress. So far we are loving this practice!
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March 2023 by Angela Cerasuolo
I was searching for a place for my two dogs and the receptionist was off putting. I called and said “hi, I’d like to establish care for my two dogs, are you currently accepting patients?” And she said “don’t you mean clients?” As if it mattered, both are identical. Something very small, probably, but it bothered me. Like she tried to correct me, almost. So I hung up and went someplace else. Didn’t bother setting up care with them.
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January 2023 by Liberata Sinclair
Every encounter with each person regardless of position has been so wonderful. They took great care of our pup, and also of me with my questions and nervous concerns. They definitely enjoyed meeting and getting to know our dog as her own being, not simply another dog and I’m certain that’s how they treat every soul. The information was clearly presented, cost, procedure, purpose, options, benefits. I never felt like I was being sold something. The offices were clean, smelled fresh. During her procedure, the communication was great.They asked before adding anything, explaining why it was recommended. She was well monitored, not left alone to recover. If you feel the prices are high, please look at the itemized quote and notice that it is also the cost of the materials, meds, enticing going up, not necessarily being nickeled and dimed. There are payment options and a caring staff. Everyone is doing their best. These folks are. I’m glad for their experience and loving, gentle up to date practices. Some pics of our happy, recovering girl in her safety space! Thank you!
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January 2023 by Karen White
Superior customer service. Enjoyed everyone who interacted with me, they were very professional.
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October 2022 by Paula McLEAN
The Tenderheart Veterinary staff always take great care of my dogs' health needs. They're knowledgeable, professional and so pleasant to work with. They genuinely care about my pets health.
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September 2022 by Fireball Neat
My dog had a dental procedure at this practice, and a day and a half later spent the night throwing up and eventually threw up a piece of gauze. The vet refused to take any accountability and insisted that he must have ingested the gauze after leaving the practice. I don’t even own any gauze and we only do short supervised leash walks. She also refused to consider a partial refund for the procedure. Do not recommend. Particularly for anything surgical due to the unnecessary risk my dog was placed in, by leaving a piece of gauze in his mouth for him to swallow in recovery where it easily could have occluded his airway.
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September 2022 by John Beauregard
The staff is always so pleasant, they all love Bentley and his health is important to them, thank you so much for being you.
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August 2022 by Shelley Graham
Tender Heart Vet. Is wonderful. Dr. Woods is an awesome vet. Highly recommend them.
