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“Nicest people working here! I came in to mail two letters thinking I had enough postage on both. They double checked and I was short $0.28. I had to go back to my car to get my wallet but they said I could pay them back next time. Since I don’t come here often I went out to get my wallet and paid the money right away but they were so kind to make that offer. With so many people mean or dishonest these days, it’s nice to find a place where employees are so kind.”
“I visited this Post Office on the 19th of December, it was a total mad house but the staff were professional, helpful, and got us all in and out pretty quickly. Great Job guys.”
“Honestly usps is never really easy to deal with i have had my problems in many towns over the years, but i have to say as inconvenient as the usps can be at times Fairhaven is one of the good offices for sure i have had my problems but for the most part they were fix and i dont have anything bad to say. Iv aleays been helped when asked and my mailman is awesome.”
“I've always had great experiences at this location, and I ship packages 3-4 times per week. Steve goes above and beyond and is always friendly. Ron also always has a smile. No complaints here....”
“All the staff is very helpful and always smiling. Anytime I need something shipped I ask for their recommendation and they always help me find the best choice. Thank you Mike and Marie”
“I needed to send a letter by certified mail. I went there and had to fill out the address and write a check. There was no pen so make sure you bring your own. The 2 writing tops are very small. There was a man behind the counter. He was pleasant and helpful in explaining how it all worked. Okay, the place is small and looks old but this is a micro office.”
“The staff at this post office are kind. Unlike Dartmouth on Faunce Corner lol. I do wish they had a direct line like other reviewers. It's ridiculous that USPS only puts a general number when our questions are obviously quick and for the local office, i.e. checking that the package is actually there for pickup.”
“I absolutely love the historic building that this post office is housed in. It almost feels like you’re entering a regal museum. The clerk that helped me was super friendly and pleasant to deal with. Big thumbs up ??”
“No problems when you go in with patience. Everything is taking care of STAFF is kind and great on giving help on shipping services the USPS provides. Pleasurable experience. Thank You!”
“You cannot just give a return parcel/package to the mail carrier for returns anymore. You have to go online to USPS and reserve a day for pickup. Pretty easy to do and usually its next day pickup. They also email you to tell you that your package was picked up. There's several pickup options like requesting the mail carrier knock on your door.”
“Rob, Warren, and a female employee whose name I didn't catch were extremely helpful and nice when I needed some information about my package. I really appreciate them making the effort to help me!I took 1 star off because of the supervisor, who I had spoken to on the phone. Unfortunately, I didn't catch her name. She was extremely rude and flat out lied so she wouldn't have to help me. I knew she was providing false information but had no way to prove it (until I went in-store and the employees helped me do exactly what I had asked her).”
“After my horrendous experience at the New Bedford USPS--which left me vowing never to step foot in that branch again (which I've held to this day)--I started going (almost exclusively) to this Faunce Corner location. I actually went there to mail the catalogue that the NB branch refused to mail. That was years ago, but I do remember that the woman I interacted with was very kind, and I remember not just *thinking* there was a huge difference in attitude and service, but also *feeling* there was. I did get that package mailed, and it did cost more than the quote, but being met with an apologetic, empathetic, and understanding representative MADE A MEANINGFUL DIFFERENCE!Over the years, I've had nothing but good experiences at this location. I've always found the tellers to be friendly and professional. I also like that, because of the footprint/layout of this branch, it feels less claustrophobic when there is a line (vs. NB branch). When I'm in the area, this is my branch of choice and would recommend it without reservation!!”
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“Small Intimate post office in Mass I stoped by to mail some bills. Noticed someone's buddy being flown to final destination , can you believe that stuff? Friendly staff and plenty of windows open. Plenty CV19 guidelines implemented for safety so you defiantly were not catching the virus.... As for the remains well, I hope he /she didn't get lost in America.”