-
July 2024 by Elena Hearn
We love this place, they troubleshoot for free and always work you in their schedule quickly.
-
June 2024 by A.J. Waterman
Great service at this shop! Stu was very accommodating both times I had to get tires replaced. One of the better shops out there, especially for tire service
-
June 2024 by Emily Maxwell
This shop has the most genuinely kind and thoughtful people running it that I’ve ever come in contact with. I’m so unbelievably thankful for them and the kindness and courtesy they’ve shown me. I truly cannot even begin to express it. A huge thank you to Paul, Stu, and their employees. ?
-
April 2024 by Lisa Cunningham
Always great service!! Stu and his team go above and beyond for their customers and their warranties can’t be beat. Highly recommend Goodyear Franklin for any car service!
-
April 2024 by Seth Lustig
Best tire service place I’ve dealt with in Massachusetts, and I’ve lived here over 50 years.
Other places said “maybe a day or so” and these folks did it in less than an hour!
Easy to get to, clean, etc.
Recommended
-
April 2024 by Sean Lanagan
Very good service. I have a leak in my tire and they've been kind and have added air for me a few times over the past couple months and have told me a reasonable price to fix the air leak. I've bought tires here several times and I've always been treated well.
-
January 2024 by pavly poktor
Great customer service! Had an issue with a tire losing air pressure and they made sure it was fixed free of charge!
-
December 2023 by David J
Got the free alignment inspection, they did it in a timely manner and explained further issues I had with my car and solutions. Great customer service experience as well.
-
December 2023 by Pauline Benedetti
I had an appointment to have my oil changed at 10am. I dropped my car off at 9:45am.I was told the price of the oil change just went up that day. Fortunately I printed out the price I was quoted when I made the appointment. I was told it would take about an hour. I said I would be back around 1pm to pick up my car. I was delayed and arrived at 3:30pm. I was then told my car has not been started but is next in line. This was extremely frustrating and completely unprofessional. I wold never use this company again. They are extremely unprofessional and shady at best.
-
November 2023 by Ryan
I came in for an appointment to get my tires aligned. Once they had it on a lift they noticed I needed much more than my tires done. They were so honest. I ended up leaving because my car needed way more work than I anticipated. The guy was great. They have a customer for life once I get my head around what to get done. I'll recommend this place to absolutely everyone.
-
November 2023 by Joshua DiMauro (J_D)
Called to schedule an appointment for a tire change and was greeted by Steve very rudely. He promptly hung up on me after telling me he was busy. 0 Stars
-
September 2023 by abdul sesay
Phenomenal service at this location! I came in for an oil change& they took care of it within an hour. Super pleased with this service. Stu& and his staff provide the best along with great hospitality!
-
September 2023 by Mitesh Bhatt
Good mechanic who help the tire
-
September 2023 by Kevin Todd
Stu and staff were extremely helpful and efficient in fixing my tire which had a large screw in it. I came to the shop right before closing on a Friday as I was about to leave for a weekend trip. I really appreciated their willingness to help me out in a last minute bind. Thank you!
-
September 2023 by Clara A.
Extremely unprofessional. Beyond rude. They yank whatever money they can from you but don't explain why it's as much as it is. The atmosphere is not it, attitude for nothing. I don't understand why employees are allowed to be the way they are, i felt it the first time i went and gave it another shot and I will never want to go back. The older gentleman should learn good customer service instead of the "ahhhs" & eye rolls. God forbid you ask why your being charged more than normal cause he will slam his finger and point and then proceeded to slam my change on the counter . You wait forever for even an oil change, took hour and a half for oil change & tire rotation. They didn't remove the sticker they placed on the windshield the first time, just slapped another one right on top extremely messy. I made an appointment for 9am, didn't pull out of parking lot till 10:45. Id love to know who the manager is.
