Franklin Transmission and Auto Care is a local auto repair shop known for providing solutions for various car issues at fair prices. Customers appreciate their quick and accurate diagnostics, often fixing problems on the first visit. They are experienced in handling transmission repairs and other auto needs, with many reviews highlighting their efficient and professional service. The staff is accommodating, making arrangements for payment and pickup, sometimes even over weekends, which adds to their convenience. Customers have reported positive experiences, especially with the quality of work and the affordability of repairs. However, some reviews mention concerns about customer service, describing interactions as unprofessional and unhelpful, especially regarding communication and wait times. One customer noted a long hold time and a rude response when trying to get an update on their vehicle, which affected their overall impression. Despite this, the overall reputation remains positive due to the quality of the repairs and the fair pricing. In summary, Franklin Transmission and Auto Care is a reliable choice for auto repairs, particularly transmission work, offering fast service and good prices. While their work is highly recommended, potential customers should be aware of the mixed experiences with customer service.
Great team. Great service. Had the transmission replaced on-time at exactly the price that was quoted. I am very impressed...
December 2025
Very good from beginning to end The old truck is running like a top Very good all around Nice people good job
November 2025
Called on a Wednesday tgey took me on Thursday and fixed my brakes. Before they did anything they called me to explain what they found and the price They are very courteous and do exactly what they say. I highly recommend them fir your car service
