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June 2023 by Sydney Moll
The front desk staff is AWFUL. Every time I call they are nothing but rude. It makes it extremely difficult to call about anything because its a whole ordeal each time. They really need to replace the front desk staff. They act as if they hate their job anyways, are always inconvenienced . It is ridiculous.As far as my Dr I love her, shes really sweet and helpful.
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March 2023 by David Mitchell
Nothing but good experience here. I chose Jessica Carroll as a PCP. She takes her time and listens. The lab has been under a 10 minute wait every time.
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December 2022 by Joshua Hoye
Have been going for over 2 years now and it has been great with Dr. Carroll but Dr. Daly got in the middle of what her and I had been doing about my care and now it's like I am doing something wrong all because of whatever he has said to her. Needless to say I am now looking for new providers... Front desk staff is great and same with the lab staff.
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February 2021 by Michele Lopes - Harvey
I’ve been a client for 22 years. Cheryl Hardenbrook is amazing, easy to talk with, knowledgeable and caring. I’ve moved 3 times and still refuse to leave this office because of her. Also, front desk has always been great and reliable!!
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December 2020 by John Williams
Doctors and front desk folks are good at what they do but, MetroWest Physicians procedures are brutal. I had to go back three times to get into the lab because their was no one available to take my pre-registration phone call. They don't always answer the phone. The call transfers to a Verizon prompt abt being busy. Because of COVID protocols they can't see anyone with symptoms, forcing a much more expensive urgent care visit. Not sure who's to blame (Franklin Family or Metro West) but its the patients who are getting the worst of it.
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November 2020 by Pamela Crosby
Been seeing dr.daly for sometime now. The front staff is great cindy she is the best. He is a wonderful doctor
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October 2020 by Michele Lopes
I’ve been a client for 22 years. Cheryl Hardenbrook is amazing, easy to talk with, knowledgeable and caring. I’ve moved 3 times and still refuse to leave this office because of her. Also, front desk has always been great and reliable!!
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May 2020 by Sandra Castiglioni
Wonderful care ..kind friendly. The best I'm greatful for great care
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May 2020 by Tiffany Raine
Dr. Kuzina is very thorough and very good. Really happy to have her.
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March 2020 by Briana W.
I have been seeing Dr. Olga Kuzina there for a while now. She is extremely thorough, in fact, if you desire to meet with her first before you make an appointment for a physical which you have to book months ahead, she will literally almost perform an ACTUAL physical there - after she speaks with you about any health concerns you might be having. I literally asked her if she was giving me a physical, lol - because she checks EVERYTHING just during a first initial visit. Reflexes, your abdomen, ear/nose/throat - actually your teeth!!, because she noticed I had 4 implants etc. She will also do paps etc but I see an excellent nurse practitioner that Dr. Kuzina knew from UMass in Milford OBGYN for 14 years now. And now they have a system where they can exchange all that info electronically even if they're not affiliated-which is always a plus. She does that little initial check of you, after spending almost 40 minutes just getting to know you. She's outstanding. She states she always does that so when you see her for physicals (which I did) and other visits like a sore throat - it's like she already knows you because she stated she wants her patients to be extremely comfortable with her. Her physicals are a little longer than most, but she's just very conscientious. If you're worried about blood and labs, she eases your fears. Note that she's on the second floor but you'll have to sign in on the first. You'll love her. Such an empathetic physician.
