AT&T Store in Franklin offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G service. Customers have had mixed experiences, with some praising the friendly and helpful staff, while others found the service a bit slow at times. Overall, the AT&T Store in Franklin is recommended for its selection of products, wireless plans, and generally positive customer service.
Went there the other day to transfer a phone/number to my already existing account. Jerremy was so patient and kind in the process as there was alot of information I didn't have. He went above and beyond to help us figure out password and account information. I will always go back to this branch for help and sales.
November 2023
Outstanding customer service by a highly competent technical expert!
August 2023
I had a pleasant experience with AT&T's Kayle who was incredibly sweet and super nice. However, the service did feel a bit slow and at times, the representative tended to overcomplicate things. Overall, it was a mixed experience.
