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March 2024 by Mary Marcelonis
The on-line customer service phone is not working or emailing due to technical difficulties. The corporate office, Carol in customer service was not helpful either. IT and all areas need to be updated. Supported and supervised in etiquette also. Thank You.?
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February 2024 by cooking Selena
I have a credit card with this company and I recently kept seeing a increase on my bill. I have never been late so I thought it was a error. So I called and was told my minimum payment had increased now I never got a letter stating that it would be a increase. I honestly feel that this is wrong and they have no consideration for their customers nor the fact that it's a struggle out here now. But I will never deal with this company again. The local store here in Virginia is horrible they have no customer skills it's not a good feeling when you walk on. Once I pay this card off they can have it and I will be canceling it. A complete rip off I have no problem paying for a bill but to not be notified is a whole different level for me . Dishonesty is what I feel learn to treat people right and maybe people such as myself want leave.
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December 2023 by Joelle Sinnett
Ordered from Sierra on November 26th and they charged my credit card immediately. Order number doesn’t exist but they say “that’s common” like it’s no big deal.It’s Dec 7th I still have not received any follow up that my order is even coming or when but today they sent me a survey to ask how they are doing???SERIOUSLY!!!?!!??!!! What is wrong with your company!!! When I called the customer service number she said .. I can see it was mailed on November 26th but it hasn’t been received by the store yet .. is it coming from CHINA direct???? What is wrong with you people.I will be returning the goods at the store as soon as they arrive and will NEVER shop at your stores again. Also contacting the BBB which says you have a horrible rating. So sad that is this day and age you treat consumers like that. I’ll be taking my business elsewhere
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September 2023 by Mini Me
Their kitchen sous chef Mike is amazing is one of the best kitchen chefs I've ever worked with in my entire life and I've been doing this for 21 years he is amazing and I love this guy to death
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February 2023 by M B
Marshalls Has Zero Customer Service unless it has to do with CC or online ordersStore's do not have the ability to look for an item in other store's. This is 2023. Has retail gone back to a non computer age.
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December 2022 by Marissa Henneberry
I love your stores! But sadly the one in Saugus ma square one malls manager ruined my entire respect and business. She was so rude to me! And allOf her employees!!! She made 2 girls cry and yelled at the wonderful security guard protecting her and her store! Her name is Eli and she told me to call corporate and they won’t do anything cause the store needs her! Store needs to get rid of her if they wanna keep business
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June 2022 by Igor Burdetskiy
For a major corporation, this company has a track record of ghosting candidates and unprofessional demeanor. While the products are useful, the actual atmosphere isn't a place you want to commit to working long-term. There are so many BETTER options out there where you will be treated with respect always and not be just another number. It's an issue that's been increasing more and more from the very top to the bottom of this organization and TJX isn't looking to correct it but rather just brush it under the rug and pretend they are better as a brand than they really are.
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May 2022 by Francois chane
This company hires unqualified individuals just because they know someone who works with TJX in a different department. And the funny thing is, they get paid the same wage (or more) as someone who meets all qualifications and skills. What a shame for a company that talks 'qualifications' all the time.
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April 2022 by Carlton Collier
Marmaxx has a new scheme they are trying out called Blue Yonder. Apparently someone has convinced them that a well thought out and executed plan, that has run liked a well oil machine, needed to be thrown out and a new plan, that is short sited and poorly conceived needed to be implemented on the chance of saving the company money. Please consider my thoughts on the subject. I’m a driver that delivers to a dedicated set of stores. No one that I’ve talked with from other drivers to store receivers are happy with the changes. Many of them are thinking about finding work elsewhere. This will cost everyone more money. It will cost companies that will need to hire replacement workers from transportation to store personnel. Those that stay will be unhappy and less productive. And yes people that leave it will cost them money too. It will be a hardship on them and their families. That’s how much they hate the new changes. Please reconsider and leave things the way they were. Thank you
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April 2022 by Tyler Pauli
Since Blue Yonder came into effect, my schedule and my income has changed for the worst. I’ve been hauling for TJ Maxx for years and I now have to seek out other employment. This has wrecked my home life and hurt me financially. I wish Marmaxx would have at least talked with their carriers before making such a drastic change.
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April 2022 by dntheshore1
The planned use of Blue Yonder for their transportation management is very disturbing considering it will be very disrupting to both the livelihoods of its transportation partners and their own store employees. Already considered a failure with its rollout in Phoenix, Marmaxx needs to reconsider this dreadful choice and waste of money and show more compassion for its transportation partners and their own employees.
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April 2022 by C P
With the introduction of Blue Yonder in Phoenix it has completely turned our drivers lives upside down. They have suffered inconsistent pay and a disruption of their regular schedule. Marmaxx should consult with its transportation partners when making such a drastic change that affects not only the drivers but their own store employees as well. Blue Yonder has been a disaster.
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September 2021 by A M
Operations manager Kathy Nisbet at Marshall’s Avon, CT location ( very arrogant and rude) biased and skeptical of applicants. Has a unprofessional way about herself. Also hire better people at this location ( many lack customer service skills )
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July 2021 by Vikrant B
Amazing place to work
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June 2021 by Stephanie Brown
Why are you still requiring masks even for those who have been vaccinated? You have been following CDC recommendations during the entire pandemic, but now they are recommending that fully vaccinated people do not need a mask. Why have you decided not to follow the CDC? It seems you do not trust your customers and that is very insulting.
