Astound Broadband Powered by RCN is a provider of WiFi, internet, TV, and other services in Framingham, known for reliability and award-winning customer care. Reviews highlight fast and easy setup with no long-term contracts and 24/7 local support. Multiple customers report positive experiences with technicians, describing them as wonderful, pleasant, professional, knowledgeable, patient, and helpful. Technicians are noted for setting up systems quickly, fixing problems promptly, arriving on time, and patiently explaining updated equipment. The service delivers speeds as promised, and the local service center accepts in-person payments and equipment returns. Customers describe it as the best cable install experience, with service that inspires confidence.
Today we had such a wonderful, educated, polite, knowledgeable kind man from Astound. His name is Jorge Mutti. He fixed our tv which we have had so much trouble since we upgraded. He is just A+plus off the charts. He is such a credit to your organization. You can’t imagine how pleased we were with his service.
July 2025
James DeLorey was great! He installed the WiFi and modem super quickly and efficiently!
June 2025
Mark was super wonderful!! He set up the system quickly and easily. He was also very fun to chat with! I would give him 10 stars if possible.
