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May 2024 by Eliana Mota
I was treated very well, great professionals
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May 2024 by Scott Stinchfield
Dawn was extremely pleasant and knowledgeable
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May 2024 by Gina Rodrigues
Maria was great. Did not hurt one bit to draw my blood.
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May 2024 by House Maple
I made an appointment for a test at 3:30.
I arrived there 15 minutes early.
I checked in from my cell.
I received a confirmation for checking in.
When my name was called at 3:30, a woman worked there said they didn't do testing after 3pm.
I had an appointment at 3:30 and confirmed.
I asked her if I could do the test she said I could do it but she wouldn't take it.
I was so confused.
I had to make another appointment.
Unbelievable!!
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May 2024 by Steve Kelly
Staff was rude; space is dingy; can't talk to anyone there until they call your name; running more than a half hour late in the morning; No way to talk to anyone on the phone when I try to cancel because I can't wait.
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April 2024 by Jacob M Kallupura
Professionalism of the phlebotomist was excellent
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April 2024 by MiAngela Ramos
I am giving one star because I can’t put 0, never had an experience where someone wasn’t willing to help. I needed a test done and had a PDF version which was given to me by my doctor. They wouldn’t accept it and said I needed to print it out… there was a printer right there. I asked if they could help me. Before this I went to labcorp which was temporarily closed and rushed to find to quest before they closed. I was able to go to quest around 3:45 and this is what I was told. They’re was also someone else there experiencing the same thing. They told they wouldn’t print it for me because it would take too long and to come back in the morning. My doctor already prescribed my medication but I wasn’t allowed to take them till I got the test completed. So thank you to those people who made me wait in pain because they didn’t want to help me print out the form that I had. Just don’t come here, I’ve been to other quest before and never experienced this
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April 2024 by Michelle Wood
Check in was easy. I had a scheduled appointment so I was called in pretty quickly. The staff were very friendly. I got my results fast. Email communication was top notch
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March 2024 by rafic trawi
Unprofessional . Worst lab. Came twice early and they didn’t get me in for a drug screen eventhough they take walk ins. I am glad my company found me another place. Don’t waste your time with this place.
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February 2024 by Jeff Horan
Referred by doctor for routine lab tests, I was a walk-in, checked-in at the kiosk in the waiting room and was in and out in 5-minutes.
Dawn was awesome, thank you very much!
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February 2024 by Kenneth Backman
Had a blood test today fast service. This was my 3rd draw at this location .Fast return on results. Recommend for anyone.
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February 2024 by Joanna Flaherty
Quest is a very very busy business with at least a thousand or more clients locally who are well served ....BUT they do not have enough to pay humans to answer the phones and make appts for patients as an alternative to online bookings.. I ran into so many problems several times and would have so appreciated someone being able to help me. I am not at all unfamiliar with online bookings or using devices to make them. The phlebotomists are much too busy to have to answer phones, but it is in my experience and opinion very very inefficient for their customers ( sent there by their doc's offices) for doing business and making or trying to make appointments online .. I dread it every time. The techs there are perfectly efficient at their jobs and that has never been a problem. It is making the appointments that is so troublesome.
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January 2024 by Carson Kingsbury
Im not really one to write reviews but this was the best experience I’ve had at a Quest. I think I spent more time waiting for the elevator than in their office. Check in was easy, the 2 women in the back were friendly and discreet, and the blood draw was nearly painless. I came in 5 minutes before my appointment time and left with 2 minutes to spare! I’ll definitely pick this quest moving forward.
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January 2024 by Lynn Condon
Arrived early as a walk in for a pre-employment drug screen. Waiting room was cleared quickly and was empty except for me for several minutes. Waiting room began to fill again. My name was called but the woman who called me was the phlebotomist and told me she didn’t do the drug screens (she was very nice). The woman who was responsible for drug screens, without turning to look at me from her computer, rudely informed me I needed to make an appointment. The bathroom was empty. And there was no one else in the lab at the time. I explained that I took the morning off from my current job to be there. She said it wasn’t her problem and (still not turning to look at me) told the other employee to show me how to make an appointment. I asked to use the bathroom before I left and again, without turning around she told the other employee to “give me the key” even tho the lab bathroom was empty and she clearly wasn’t calling in her next appointment. I do have to say the phlebotomist tried to be kind. Very frustrating experience. I waited for over 40 minutes. She easily could have let me know when I arrived that they could not accommodate me. They should not advertise that they take walk-ins if they do not.
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January 2024 by Gautam Yadav
Their system was down and when I showed up for my appointment, I saw a lady yelling at people who were waiting there. I found it very disrespectful and rude. I was also sent back because I didn’t have a printed copy of my order, understandable as their system was down but that doesn’t mean I should be yelled at or be treated rudely. Will never go back here.
