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September 2023 by Joanne Turner
One star because I did manage to get my laundry done there. Otherwise, nothing the website says is valid, and another patron said it was excellent before it was sold to the current owners. Ugh. The row of washers at the front has NO air circulation. Doors wide open, and no A/C and it was humid yesterday. The other 2/3 of the space has two ceiling fans, and a third that is broken and on the shelf between front & back of machines.Over 50% of the washers do not work.WiFi? Nope. I saw two Prowash WiFi options on the computer and asked for the password. "No Wifi. We don't have that."Two restrooms. One permanently locked. The other the doorknob has been replaced with Duct Tape. Classy.In the back there is a large table, put together with wood, some trim around the top and linoleum tiles on it. The top seemed clean, though lots of missing linoleum and stains. The bottom had a shelf built across it and it is covered with large sheets of tin, and the shelf has cracked if not broken, in the middle. There are two units in the back that were probably generating heat to the dryers. They look like old furnaces. Just sitting there, in the chaos back there.Free drying? Yes, to a point, but you have to use the card you've loaded money on, to get it going, and swipe it for every 5 minutes you need for drying, and it says FREE initially. Eventually my card started deducting money off it, because the clothes were not dry - and they were not oversized loads.I gave the other woman my pre-loaded card since she has to go there every now and then. I will never go back.
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June 2023 by Jen lifestyle
It's not the cleanest, and there are a lot of broken machines, but it gets the job done
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February 2023 by Mika Posh Posh
Horrible liars don’t waste your time
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October 2022 by Alex Martins
The time is not right I recomend fix the works say is close 6pm is not 9pm
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October 2022 by Sebastien Volmar
It says open 7AM to 9PM I came at 7PM the place was closed made me waste time and money for no reason.
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April 2022 by Fernanda Nanda
The worsts customer service ever ! The most expensive one too !
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January 2022 by Jefree Flores
friendly staff, very good service
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September 2021 by John Gennaro
I used the Prowash on Sunday, 8/15 and would like to express my experience by saying that if wasn't for the very nice blond woman that works there, I would never come back. She was very friendly and assisted me from beginning to end. Most of their machines are not working and they don't hang signs about it. First of all, they should fix their machines period. But like I said, I only gave 4 stars because of this very nice lady. Don't know her name but she only works on Sundays. Prowash should value their employees and fix their machines. The employees are the first line and they are the ones hearing all the complaints. That's just not fair to them.
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June 2021 by R.J. Mikol
When I first moved to the area, finding a wash,dry,fold smack in the middle of a pandemic was impossible. I read some reviews, and was hesitant at first, but without choice I came to prowash. I drop off, they are very quick to have it ready, and my clothes are always perfect. The prices are fair, the customer service is amazing, and I’m very pleased. As a Tow operator, I don’t have the time to deal with waiting with my laundry. These guy hit a home run with me. It’s been almost a year, an they have not let me down once. Don’t let all the reviews fool you. Check it out for your self
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June 2021 by Juliet Brock
Dirty...machines do not wash clean and very expensive..its high time they dix the toilet.
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June 2020 by Samanta De Oliveira
My first time there i had nothing to complain!! Second time being yesterday morning place was empty maybe about 3-4 people doing laundry. I didnt have time to fold my clothes there so i put it in the bin and drive home. At home while folding i realize a bunch of clothes missing!! My husbands, mine and my daughters!! Its just sad to learn someone went trough my things and took their time to pick and choose from our clothes.( I left them there to dry to pick up ny daughter).
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January 2020 by Jalisa L.
I used this laundromat for the first time the other day and it was horrible. I cannot deny that the owner or whoever he was working there was helpful and nice but also cannot deny that the place is VERY dirty. The machines look very old and very dirty with very old soap stuck etc They say free dry which I did appreciate BUT my clothes hardly dried! Why did I stay after seeing how dirty and old the place looked? Because I had already brought in ALL my laundry and it was A LOT! I don't recommend this place at all!!! Sorry
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October 2013 by Mike
The quarter game in the back will spit out free quarters if you hit it hard enough.....Just becareful because it will sound a buzzer if hit to hard.....trust me,I know