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“I go to Metro by T-Mobile on Hollis Street in Framingham I have been put the last four years I have never once had an issue I don't have a contract on my phone I just pay by the month which is great I get a text message saying my bill is due within a week no paperwork I walk right in pay the bill and I'm all set it's an absolutely fantastic service a lot cheaper than Verizon and other competitors”
“She took all the time in the world to set up the old phone so we could delete everything set up. The new phone did a great job with the screen protector, really professional.”
“My phone had some minor screen malfunctions and the first place I called was great. Had a nice conversation at the desk with the man who fixed my phone in less than 10 minutes! Very affordable and welcoming place for all. Will be going back if my phone has any issues in the future. Framingham location is a must!”
“Matthew was so helpful! He had great advice for which phone would be best suited to my needs and helped me transfer everything from my old phone. And he was courteous and kind, and even gave me a quick tutorial on the new features. Above and beyond! Great service.”
“Jessica D the store rep was SO helpful! I have had issues with AT&T for 3 days at 2 different stores and customer services calls and Jessica was the most involved and personable rep that I have experienced. She’s great!”
“This place and the person working there get 5more then 5 stars, great experience and had a new product in stock... best place I was able to work with ever.... Great job and thanks for being awesome...”
“Had an issue with T-Mobile billing. Their call center in Philippines was giving me runaround, literally, not just figuratively. After spending over an hour being transferred from one agent to another without any success I went to the store where I was greeted by Ramses Caba who got in touch with billing. After patiently trying to explain the problem to them for almost 30 minutes and not making any headway he escalated the issue to his manager and successfully rectified my billing error. 0 star to T-Mobile Corporate, 5 star to Ramses and the store!!!
It's a clean, attractive store with welcoming atmosphere and friendly staff.”
“I think this will be help full for the public Consumers to know, there is someone name Angel Rivera, that commented about the service at Boost Mobile Store, but it happen that, i was in the Store wen Rivera came in with another guy to Ask for an account number,... that belong to another personso the lady told him to call customer services,... he stared arguing withher the owner, and he was telling the customers that Boost is not good, he also said that he works for Boost before and said others negative about it, and now he work for Cricket he said....so, what i see is he is taking the customers from Boost mobile and Switch them to Cricket and he also go to boost m Store nearby and get the Account number of the customer, so i want to put that out there for the public to know, because what he is doing is wrong and using private information from Consumer by going to the Store to get that info from other people, I have Boost Service for a few years now and work perfect for me with no problem!”
“Ordered online and picked up in store. While the first woman I spoke to seemed annoyed that I was picking up and quickly passed me over to another employee who was pleasant to work with. I believe his name was Camden but he was very helpful and assisted getting the large item loaded in my car even while it was raining out. That man deserves a raise!”
“Jarrell is the man!!!! He helped me out so much after a bad experience at another store. So patient, polite, kind, and best of all has a sense of humor. Helped me get great deals and lower my monthly bill. Arthur was also amazing! Had such great conversations with him. Overall great experience at this Verizon store!!”
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“I was having trouble with unrecognized disk, and I did everything from updating the console to rebuilding the database, to trying to replace the disk drive myself. Nothing. When giving them my console I came back to it being fully repaired and being able to read the disk. I am very satisfied and very excited to be able to play my game.”