Lowe’s Home Improvement in Framingham, MA, is the go-to destination for all home improvement needs. Customers can find a wide range of products, from gardening supplies and appliances to paint colors and patio furniture. The store is well-organized, making it easy for shoppers to locate what they need. The staff at Lowe’s are frequently praised for their friendly and helpful service. Customers have highlighted the excellent customer service provided by team members like Jeff and Cui, as well as the thorough assistance from Will at the cutting station. Katie, an assistant manager, has also been recognized for her professionalism and support, especially in resolving issues with appliances. Shopping experiences at Lowe’s are often described as welcoming and professional, with staff going above and beyond to assist customers. While some reviews mention that the parking area can be congested, the store is accessible and provides facilities for all shoppers. Overall, Lowe’s is highly recommended for its competitive prices, quality products, and outstanding customer service, making it a strong competitor to other home improvement retailers.
Just a quick note to acknowledge Jeff from ISLG and Cui at the Return Desk. Your customer service was top-notch. As someone who values customer service, you all nailed it. I wanted to make sure your efforts didn't go unnoticed. Thanks again!
January 2025
Love the place! Fun experiences and associates are nice.
January 2025
Excellent customer service. Thank you for your help!
