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December 2023 by Casey Frankfort
Old, slow, and won't print your prepaid shipping labels. 20$ and it takes over 7days to get to destination? What a rip off. Thanks for wasting 20minutes of my time with no one is else to help but me in the store.
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September 2023 by Day Tripper
Friendly staff got me in and out in under 60 seconds.
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July 2023 by Jay Johnson
I showed up incredibly early and asked for some help from the employees that were showing up at the parking lot. Not only were they helpful they represented the FedEx brand to the nth degree. It was refreshing given I had the exact opposite experience with FedEx customer service. Cheers Framingham guys You're the best.
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July 2023 by Elaine K.
THE WORST. I will never use FedEx ever again. I had a small item shipped "Overnight", which I needed immediately for a trip. 2 days later it's still "on the truck".
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July 2023 by Stephen G.
I went away Thursday thru Sunday When I got there I found I forgot my insulin and pump supplies. My ex-wife sent them to me overnight guaranteed 10:30am delivery. It was finally delivered 2:00pm. I asked for a rebate for the extra delivery charges for the 10:30am delivery. People that promised calls back never did. The promised refund never materialized. I will never use them again
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June 2023 by William Morley
Very organized and efficient
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April 2023 by Gabriela Arizan
Amazing customer service ! Every time I go there, for years! Thank you !
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January 2023 by R.I. Mar
Very friendly and a quick service unlike the Westborough MA location on highway 9.
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October 2022 by Carol Iglesias
Went to this FedEx location to pick up my package when I missed home delivery. Very nice customer service ?
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August 2022 by Emily Dwyer
I had the best care at this center. Came here after a terrible experience at the Wayland location and they were so helpful and kind. Went above and beyond for me.
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July 2022 by Deborah R.
I love this location. I've been using this location for 15 years. It's always been easy to access, staff are friendly and very helpful. Its my preferred FedEx ship center, though the location is a bit out of the way.
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May 2022 by Bob Rioux
Excellent help when you need it
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January 2022 by Eric N.
FedEx is f....king horrible. They delivered my package to the wrong town. Package was to be delivered to Marlborough 01752, they supposedly delivered to Hudson 01749. The tracking indicated there was a signature on file. B******** They at first claimed it might have been an entry error that the delivery person entered the wrong zip code by accident and that someone at my location had signed for it. When I told them the numbers are not even close on any entry pads to account for that accident, they said someone had signed for it. When pressed to provide that signature information, they couldn't provide it. Their delivery person likely faked the signature because somehow they cannot track where that package went. That package had items that are not replaceable. Well, not unless I am to pay 100x more to buy them on ebay. I bought them through a store legitimately, but the items are of limited quantities and the store no longer has any in inventory nor will there be any more production of these products. They are collectibles. Needless to say, either it was really a mistake that the package was delivered to the wrong address or that the driver realized it would be something valuable and decided to steal it. The store I bought the items are giving me credit, but could offer nothing more than a puny store credit and an apology. When FedEx customer service finally returned my complaint online, the person was rude, and actually hung up when I pressed him for more information on where they had "accidentally" delivered the package to the "wrong" address. He said to contact the store that I bought the items and hung up. Thank you FedEx for stealing / losing my package and for not owning up to your screwup. Absolutely horrible.
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October 2021 by Jonathan Miller
Very helpful getting my package was easy and a seemless experience
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September 2021 by SAM YOUSEF
They found my package that I missed at home. Great service
