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March 2024 by Marissa G.
I ordered (2) pairs of shoes online for in-store pick up. I was not getting any updates from the website/app, so I used the live chat and got some more info. The shoes had been at the location but hadn't been sorted- hence the lack of status update. An associate Jose took the time to look me up and go back and forth to find out if they were there- and they were. I wouldn't have known that if it wasn't for him because live info is quicker than virtual sometimes. Thank you Jose! (I'm writing this before I go get them so I don't forget to give him praise)
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January 2024 by Annalise Bockin
Vicky was wonderful and gave valuable insight to what we were looking for. Location also has a lot of choices.
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January 2024 by Faisal Khan
Supervisor cecelia nice helpful professional friendly superstar helpful molly is nice friendly helpful
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January 2024 by H S
Incorrect new years hours posted online, came to pick up online order on my way home from my parents house from another state as I planned my route, showed up 7 mins after closing and the associates refused to open the door to let me just get the order
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January 2024 by Madison M
Cecelia was very helpful in finding me a pair of shoes in my size I needed in store .Very kind employee!
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November 2023 by Elizabeth H.
This is a great location. The store is usually very tidy and their clearance section is great. The people that do the stocking and clean up seem to work very hard. Sometimes the line is too long and they don't get enough people on the cash registers but other than that, it's the best place to go when it comes to finding what you're looking for.
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November 2023 by Jennifer Vu
Made an online pick up order and called last month to cancel it. The girl on the line said it was cancelled. Today I received an email that it was picked up by me. When I called the person on the line said they were cleaning up online orders and immediately issued me a refund.
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November 2023 by Aileen
I had a difficult return and the manager Vicky was very kind and helpful!
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October 2023 by cassidy f
I have placed an order that has been “in progress” for 11 days now. When mentioned if someone could help me they told me that my order was cancelled. Even though it is still saying in progress. When i asked if they were in store Cecilia said they’re over there somewhere but i couldn’t tell you where. Super helpful Cecilia. Cecilia was also the employee i watched be super mean to her co worker in the discounted shoe section. Employee thought she was off for work this weekend. Cecilia rolled her eyes and then under her breath (everyone in isle heard) she goes “why did you have to go out of your way to ask me that” kinda mean to do to someone who has a disability & is your co worker. Maybe you shouldn’t work in customer service if you can’t work with people and be nice to customers either.
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September 2023 by Eric MacKenzie
We had an amazing experience with an associate named José. He was extremely knowledgeable and very friendly. He seems to have a great grasp on his business and his customer base.
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September 2023 by La Dancedude
Huge selection of shoes, friendly and helpful staff, sign up for their rewards program and save 20% on your 1st purchase!
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July 2023 by Todd Lefebvre
Easy location at the mall...plenty of parking...huge selection, but limited work shoes
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July 2023 by Alex MacDonald
I have never seen so many shoes in one place in my life. Great selection, prices were average.
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June 2023 by Carlos Cortez
I love this store
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May 2023 by Zae Magoon
Good selection of shoes for a good price