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May 2024 by Jennifer D'Ercole McKenna
All of my special occasion gems & jewelry has been purchased from Descenza ?? Wonderful selection and excellent customer service.
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November 2023 by Lauren Campbell
I wasn't going to write a review until I was 100% sure I wasn't going to come back here for a wedding band and... now that I am sure, here I am! I came here to get my ring resized (not purchased from here) and the woman who helped me was a delight! She made me want to come back and work with them for my wedding band. However, when I got my ring back... you can see the incision mark (not sure if this is normal or not) but it's also lumpy. There is also a clear mark on my band where they used the clamps to hold it down to resize it. I didn't and don't care too much to go back because the way I see it, these are marks of me getting an important ring to fit right and c'est la vie but for others, some might not be as forgiving as I am. I kind of got the impression because the ring wasn't from there they didn't find the need to handle it with the same amount of care.
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November 2023 by Lauren C.
I wasn't going to write a review until I was 100% sure I wasn't going to come back here for a wedding band and... now that I am sure, here I am! I came here to get my ring resized (not purchased from here) and the woman who helped me was a delight! She made me want to come back and work with them for my wedding band. However, when I got my ring back... you can see the incision mark (not sure if this is normal or not) but it's also lumpy. There is also a clear mark on my band where they used the clamps to hold it down to resize it. I didn't and don't care too much to go back because the way I see it, these are marks of me getting an important ring to fit right and c'est la vie but for others, some might not be as forgiving as I am. I kind of got the impression because the ring wasn't from there they didn't find the need to handle it with the same amount of care.
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May 2023 by Cindy D
A family chain jewelry store. Friendly and helpful staff. They have the best prices on engagement and wedding rings and beautiful options to choose from.
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February 2023 by Amanda Melanson
Had the best experience here, would highly recommend to anyone! Came in looking for an engagement ring and Siobhan was so helpful, informative and honest. We felt so cared for and listened to. Couldn’t have asked for a better experience.
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February 2023 by Frances Zingale
Thank you to Janet at Descenzas for seeking a solution for my watch to avoid a long repair window. I am very appreciative!!! All other dealings with Descenzas have been great!
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January 2023 by Lori A.
I have and my husband have been frequent shoppers at DeScenza's Framingham. I purchased a gold bracelet on 12/30 it has fallen off twice lucky to find it. I have had it in the box for 2 weeks afraid to use it. I went there today to exchange found another bracelet with a better clasp the sales person was surprised of the price since it seemed to have more gold but he would honor the price. Went to start transaction he wanted to give me store credit for the difference. Went to ask the manager if he could refund the difference after about 20 minutes he came out and said the bracelet had multiple dents. I wore it maybe 2 weeks. They would not return it they tightened the clasp and said they were unable to do anything else. So sad after multiple expensive purchases by myself and family members.
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September 2022 by Ed A.
Janet, Framingham jewelry Consultant, was outstanding in assisting me select the perfect 50th Anniversary gift. She helped me compare the various options while keeping within the budget. After the piece was presented to my wife, we returned to make a few adjustments to the gold chain length. Her patience and suggestions from purchase through the needed adjustments made it a very enjoyable experience. Ask for Janet when looking for item suggestions or other jewelry needs. In the past, we have also used DeScenza for their appraisal services. Ed, Framingham
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February 2022 by Wendy Mason
I never give five stars but I want to give Arnold and the jewelry designer the acknowledgement they deserve. They were honest, experienced, patient and knowledgeable. Arnold was not pushy and dealt with my family on three different visits for my daughter's engagement ring. My daughter had a specific design in mind and they helped her achieve her dream engagement ring and wedding band.
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February 2022 by Kristyn Chin
I can not express what a wonderful experience I had with DeScenza jewelers in Framingham. In particular, Janet McNulty. Janet guided me through the process of turning a ring that I had my heart set on repairing into 3 beautiful necklaces for my daughters. I appreciate her honesty in telling me that the damage to the ring was not worth the cost to repair it. She then took me step by step through the design process. Each gift was wrapped, labeled and ready to go on Christmas. They were beautiful and a huge hit!!! Thank you Janet. A 5 star job!!!
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December 2021 by Joseph S.
Just didn't feel comfortable there at all. They did not entertain the ring I had and definitely felt if I dressed fancier I would have had better luck. shouldn't judge a book by the cover, unfortunate for them they lost some substantial business.
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December 2021 by Carol Pogue
I have recently been to DeScenza twice in the last few months with a news for nice jewelry for my daughter's. Each time the associate has been so helpful and patient as they show me various options for me to choose from. The quality of the jewelry is beautiful and I would definitely recommend.
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October 2021 by Lee Norton
I have done business with Descenza Diamonds since the 90’s. My husband purchased my wedding set from them, and when it came time to upgrade, we went strait to Descenza Diamonds. Over the years I have had appraisal and repairs done at Desenza’s. Everyone there has always been friendly, professional, and honest. I love to visit Desenza Diamonds for all of my jewelry needs.
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October 2021 by Brandi Shufeldt
I recently was hosted by DeScenza Diamonds Framingham for a special event. The entire staff was helpful and fabulous. I had so many customers tell me this is the only place they come to. This store is your number one source for any occasion. They have a great selection for everyday to engagement to anniversary. You could even find the perfect Birthday or Wedding Present. I recommend anyone to visit DeScenza Diamonds Framingham!
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September 2021 by Carmen Linares
Arnold took care of us and he was wonderful, Very kind and helpful. We have been going to DeScenza for years and will not go anywhere else. Great service!
