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August 2024 by Ye Htun Khine
Made me get an appointment to solve a closed acc issue and when I get there all I got was they need to talk to their back office to see what’s the problem and couldn’t give me a reason or solution to my problem. Employee are also racist, when they see color people, they treat you differently.
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August 2024 by Han Thu
Very bad customer service. Scheduled an appointment with William, but when I arrived he was not present. They could have called me in advance so that I can reschedule to save my time but they didn’t bother.
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June 2024 by Vian Saleh
Friendly and knowledgeable staff, I was in and out very quickly.
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April 2024 by Zero W
Searched my husband because of his race, refused to serve us, then threatened us with police.
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April 2024 by Zero
Searched my husband because of his race, refused to serve us, then threatened us with police.
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December 2023 by Hui Qian
Walked in during normal business hour, trying to open a bank account, was welcomed by one rep and another rep jumped in and told me to schedule a different time, the language was rude.
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November 2023 by Bob Linden
One star is not low enough! Customer Service… not here
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November 2023 by Mehdi kadivar
very nice and polite employees.
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November 2023 by Kamand Hosseininasab
I opened a debt card with chase and I had a great experience, Raygliano camargos was super helpful and he guided me through the whole steps! It was super welcoming that I even brought my twin sister to open a debt card with chase as well and Raygliano was very professional and guided us to the right direction!
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July 2023 by Ashley Edmunds
Matt S was so great nice and helpful!
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July 2023 by Marney Krupat
Gloria helped us in branch today and worked miracles to help us complete a series of complicated transactions. We’re immensely grateful for how flexible and accommodating she was. Thank you, Gloria!
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April 2023 by T D
This branch is very helpful. I don’t believe the current low rating is fair. I visited on Apr 24 and the lady and her colleagues who helped me were all very helpful and efficient.
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March 2023 by Jennifer Ross
I deposited a financial aid check on the 10th, and Chase has decided to hold it until the 21st. It's a check directly from an accredited college. When contacted about it, they didn't even really have an explanation as to why they are holding my check. This bank has been a huge inconvenience, I will be closing my account.
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March 2023 by Ashu Gupta
Very unhappy with the experience with the customer service.Had to visit the service center multiple times just to open a checking account. Even though we had appointment booked for one hour, We were returned just because we were 15 mins late and they will be closing the center after 1 hour and they were fully booked.
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December 2022 by Kamand Nasab
I opened a debt card with chase and I had a great experience, Raygliano camargos was super helpful and he guided me through the whole steps! It was super welcoming that I even brought my twin sister to open a debt card with chase as well and Raygliano was very professional and guided us to the right direction!
