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April 2024 by Akram Elouche
I would avoid this location at all costs.
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March 2024 by Andressa Freitas
Great service.
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September 2023 by Eric C
Excellent staff at this location. Friendly, helpful, professional.A+ customer service.
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July 2023 by Nicholas Pion
Tldr: they don't accept change, and overwrite deposit slips...I went in there to open a savings account. I immediately was met by them saying they wouldn't take my change. Only to then accept it after making me spend nearly an hour sorting the change basically by myself Sutha got the count wrong and got aggressive with me when I tried correctly them. Then when I was brought up to the teller they corrected the amount by over writing on the deposit slip. Kind of sketchy...
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July 2023 by Dreads Crying
The slowest, worst service, 3rd world incompetent location that exists.
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October 2022 by Marilia Hopkins
I was highly pleased with this location. A gentleman quickly assisted me with my needs and was extremely friendly. It felt really nice! I think the gentleman’s name was Sean.Thank you so much! I have been a Bank of America customer for many years and do not ever intend to change.
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October 2022 by MALEK
Horrible customer serviceVery rude and unprofessional staffI will never step in this branch again
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February 2022 by Sharad Sharma
Unprofessional! Made an appointment online for notary . Went there to find that person I was booked with was absent that day.
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December 2021 by Jason Chandler
I concur with the various critical reviews of BOA. This is a horrible bank which is full of incompetent people with policies which allow them to take money from bank accounts with no activity randomly without notice.Goto Citizens Bank, or a credit union and save yourself from the headache.
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February 2021 by swillk
Do not bother going to this location, the ATMs will be out of service
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June 2020 by Willie F.
Stressful, I was working contract with the Covid-19 patients in Massachusetts, I go into the bank wearing my scrubs, mask and gloves, I had just happened to see this BOA, I parked the lime green Mustang convertible and walk inside, I say hello to the Brother working Security, I'm not familiar with the deposit slip to deposit the cash into my wife's bank account, I ask a lady sitting at a desk, the security guard moves away from the door behind me to a strategic position (this bank don't have a drive thru, I didn't want to get shot by this brainwashed cat behind me), the lady at the desk only works week-ends didn't think that I could deposit money into my wife's account, I'm wanting to make a quick deposit and leave before that security guard's imagination gets the best of him and decide that me depositing case is just too suspicious, working with the Critical Covid Patients is less stressful than depositing money in this bank, I'm glad that I survived Bank of America.
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November 2019 by Connor G.
Tellers did not care that ATM had stolen my card and ignored me
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September 2019 by Eliel souza
I'm bank of america customer , I have personal account and I do have business account, I was here to notary a document, and Lorraine Gomes Miranda don't let the guy do the notary saying is lunch time! She was so rude whit me said we don't charge for it! Its free and has to be on our time not customer time! Very disappointed from her and from Bank of america roles! I'm think to get out of bank of america!
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August 2019 by Shujuan Liu
On December 31,2018 I deposited $20,000 in Bank of America, Framingham office because I was told i can get $200 cash as long as I put my money over there 3 months. I did it. After May 2019, I checked it but I did not see any $200. At end of June, I checked with them and they said they will take a look. I am still waiting fir their response. I feel like they are cheating on me!!
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March 2019 by Enelra H.
I just had the most pleasant experience with Jackie, she's kind, helpful and friendly!
