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April 2024 by vanss clavel
excellent customer service and prompt response to the needs that one as a customer has, its very friendly staff, I loved it, I would return again, and its manager, a great person.
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April 2024 by Ovidio Perez
Great service, Lizardo and the team are very nice, the best thing is that they speak spanish and portuguese
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April 2024 by Hasan Hadi
I'm an old customer I visited this location and the manager treated me very badly and with racial discrimination. I don't recommend to anyone
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February 2024 by Maximo
Congratulations on a good, very attentive service, thank you for your good attention lissadron ĥernández
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February 2024 by marvin omar sontay urbina
I had a good experience at this agency, the staff was very friendly and very attentive and they solved my problem and the service was very fast.
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February 2024 by ximena sontay
My visit was very pleasant, all the staff were very attentive and especially the manager Lizardo Hernández, very attentive to his clients.
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February 2024 by Daniel orellana
Excellent service, with extraordinary efficiency in resolving problems in relation to certain situations!!
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February 2024 by Guillermo Urbina
It is a good agency and the workers are very friendly and attentive, my experience was very good
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September 2023 by Luciano Magno
The worst agency of bank of America I've be see of all time. No one answers the phone, I has made a appointment and don't attend me and I'm injury and no one help.
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August 2023 by Lisa Dyer
I'm in a wheelchair I had to use it when ATM inside wasn't working was easy for me to access.
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May 2023 by Mark Alston-Follansbee
To long a wait, I went to another branch
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September 2022 by Paul F
Ridiculously long line, went at 10:30 and left, came back at 12:30 still long line
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August 2022 by Andrew K.
Here again, the male teller here with glasses is the slowest human being alive. You can't fathom the lack of speed this man has achieved. The speed of smell (not sound, or light, the speed a slow stench crawls across an office space). You can tell he's in his own little world. I understand you need to take your time but you've achieved the slowest teller in banking history
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August 2022 by Jeff K.
Always a long line at this branch, although it seems well staffed. Natick, MA keeps closing branches and ATM's so more people are using this branch. In general, Bank of America is not as convenient as it used to be.
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May 2022 by Arthur Clay
I've been going to this bank branch in Framingham for 15 years. Overall, very good. The staff, especially Antonio and Maria, know me by name and are always kind and helpful. The tellers are also nice. Alan is a great guy. However, I have to remove one star for a few reasons. First, the often insane lines which are totally unpredictable. Sometimes nobody is there and other times you're waiting outside in the freezng cold due to covid occupancy restrictions. Second, there are two entrances and one recently was blocked off, so it makes parking and walking around the building annoying and unsafe due to the drive thru ATM. And third, scheduling an appointment to see someone for non-routine matters is often inconvenient since they can be booked out for weeks. I should finish on a positive note and mention that the staff, including several tellers, is multilingual (English, Spanish, and Portuguese).
