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November 2023 by Connor Cote
After having family recommend and use this place without a problem, we were very disappointed in our only experience there with our puppy Newton. Within 48 hours of picking him up a few weeks ago, we discovered he had tapeworm, giardia and roundworm. 48 hours after beginning treatment for these parasites and infection, a cough started. It is now 4 weeks later, and we are battling bronchitis and bronchial pneumonia which seems to have started while his body was trying to fight the parasites. Very frustrating experience for somewhere with medical attention as part of the supposed experience
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May 2023 by Nick Egan
My dog, Charlie had a fantastic stay here. The folks are so friendly and the price is so reasonable.
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March 2023 by Da Fonz
First time boarding our golden (Teddy) here. They were very nice, the facility was clean, the price was fair, Teddy seemed happy. Teddy had a bath and was all cleaned up when we picked him upThey also had some last minute availability when we were in a tight spot.Obviously you take a leap of faith that they will treat your pet well. But we were very happy with the service. The very nice lady on the phone said “We take all Gods creatures here” - I thought that was a nice motto.Thanks very much! Highly recommend!
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September 2022 by Karen Harty
We used to board our pit bull here and she loved it! She couldn’t get in there fast enough and would pull on her leash to get in. The staff loved her and were very attentive.
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August 2022 by Bonnie Bednarz
I have been boarding my dogs here for the past 16 years. Facilty clean, kennel areas good size and well maintained. Staff professional, friendly, very attentive to individual pet needs ( i.e. meds). Several years ago they went above and beyond to help with unexpected serious veterinary issues while I was out of town and until I could get back to state. All of my dogs have, and still do, love it here. And grooming is excellent! Can't say enough good things; they do provide a well needed peace of mind when I need to go out of town.
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June 2022 by R D.
Do not bring any animal or living for that matter, to this facility. They only care about cash, everything is overpriced and will not treat your pet well. Small spaces for optimal money opportunities will not take pets out unless paid for. Loud and overcrowded, most animals are extremely anxious and get no attention. DO NOT GIVE YOUR MONEY TO THEM!
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June 2022 by Kristin Mackin
Definitely read the Yelp reviews!! Horrible! We dropped our dog for an overnight. They told us pickup was between 10am-2pm. We picked our dog at 12:15 and they charged us for 2 days. It was never explained to us that we would be charged double if we picked up after a certain time. When questioned, they were basically like, “too bad”. We have been loyal customers for almost 20 years. This is the 3rd pet we have brought to this facility. They were rude and so unprofessional to loyal clients. Too bad businesses operate this way…they just lost a customer….can’t imagine we are the only ones with this problem. Would give zero stars if that was an option
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June 2022 by L M
Our dogs are always happy when they arrive and leave. We appreciate the great service at the desk and in making reservations.
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May 2022 by Kristin M.
Update: the owner called and was very professional and helpful. She had no idea what happened and was very apologetic. I have to commend her for that and appreciate that she listened to my concerns. Horrible! We dropped our dog for an overnight. They told us pickup was between 10am-2pm. We picked our dog at 12:15 and they charged us for 2 days. It was never explained to us that we would be charged double if we picked up after a certain time. When questioned, they were basically like, "too bad". We have been loyal customers for almost 20 years. This is the 3rd pet we have brought to this facility. They were rude and so unprofessional to loyal clients. Too bad businesses operate this way...they just lost a customer....can't imagine we are the only ones with this problem. Would give zero stars if that was an option. I highly recommend skipping this place. Plenty of good places that actually appreciate their clients.
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April 2022 by Kailee Odell
I had an amazing experience bringing my dogs here. I had to go to the hospital for treatment for a severe chronic medical condition and I had to find somewhere for my dogs to stay on very short notice. My dogs are my best friends and I was so worried about finding somewhere good. A friend recommended animal inn and I could not be happier. They accommodated my dogs on short notice, and were super understanding and flexible about my pickup date as I didn’t know how long I’d be getting treatment. One of my pups is still recovering from a surgery she had 10 weeks ago and also has anxiety and they were great with her. They played with my dogs daily and gave me adorable report cards on both of them. They were so kind and reassuring when I called for updates. They even bathed them on pickup day which meant so much to me since I haven’t been able to get them bathed recently due to my health. They were so kind, friendly, and professional and it is very obvious how much they love animals. Both my dogs came home with big smiles on their faces after their vacation at animal inn. Thank you SO much for everything. I could not be happier or more thankful. Wish I could give more than five stars !
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August 2021 by Vessela Natcheva
Great place, amazing staff who truly love animals !!! We boarded our German shepherd for almost a month, and he was happy and healthy when we picked him up !!!! Highly recommend this place !!!
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July 2021 by Paul Nardini
Friendly staff, dog seems fine when I pick her up, but the last time I used them 2 things went wrong. They charged me for 10 play sessions when I had only signed up and gotten 5 for my dog. I asked them about it. They did refund me for the ones I did not sign up for. My dog also came home with conjunctivitis from their facility. It could have been allergies, but she was prescribed an antibiotic drop by the vet when I took her the following day (after pick up) to the vet. I do not think any customers should write off the animal inn for this one possible hiccup. All other times I have used them, they’ve been good.Thanks for your reply. I appreciate you following up. I’ll be sure to give a call if anything occurs in the future, and I should highlight the good along with my initial concern. You’re always professional, and my dog is always happy to see the staff at Animal Inn. The value is great and every other time I have used your establishment there have been no issues.
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June 2021 by Amanda Sulkin
We love this place. They took great care of our golden retriever pup! He got plenty of exercise and attention. We will definitely be bringing him back.
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June 2020 by Matthew Shannon
Great staff,. My dog enjoyed his nails visit.
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March 2020 by David Doherty
They handle my very serious german shepherd very well. Thanks guys!
