“I would highly recommend Tom’s automotive. A few weeks back my radiator blew so I had my vehicle towed to Tom’s. I had them put in a new thermostat as that needed to be replaced as well. I got my car back and drove all the way to work again and it overheated again. I called and talked to Mike and he had Aldrich come all the way to Andover to pick up my vehicle and paid for the tow and everything. Turns out the (brand new) thermostat was junk if you can believe it. Tom’s was amazing and stood by their workmanship which was not their fault… couldn’t believe it and would highly recommend them. I truly hope they got compensated by the manufacturers warranty on the junk thermostat as it was not Tom’s fault whatsoever.”
“I ran over a metal bungee cord down the street from this mechanic shop and they were able to help me right away! I don’t know what I would’ve done without them! Great, fast service and they were very friendly.”
“I would highly recommend Tom’s automotive. A few weeks back my radiator blew so I had my vehicle towed to Tom’s. I had them put in a new thermostat as that needed to be replaced as well. I got my car back and drove all the way to work again and it overheated again. I called and talked to Mike and he had Aldrich come all the way to Andover to pick up my vehicle and paid for the tow and everything. Turns out the (brand new) thermostat was junk if you can believe it. Tom’s was amazing and stood by their workmanship which was not their fault… couldn’t believe it and would highly recommend them. I truly hope they got compensated by the manufacturers warranty on the junk thermostat as it was not Tom’s fault whatsoever.”