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“I have been customer of John and Chris for years now, whether it was my first vehicle purchase of a Ford Windstar minivan when my kids were tykes to having my vehicles serviced. I have found my "forever mechanics"! The thing that got my attention was their honesty. I would bring a vehicle in and think it had a certain issue, these guys stepped right up and said, "you don't need that", "this is the issue." On more than one occasion they saved me a boatload of money.”
“New customer - my car was in/out of the shop in one day - a lot sooner than expected and much appreciated! All around great service and fair prices as well. Definitely a 5 star experience and will definitely use them again in the future.”
“This place is truly top-notch, without question they are busy so you will need to not be in a rush, keep in mind they are busy for a reason!! THEY ARE THAT GOOD!!!”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“I would highly recommend Tom’s automotive. A few weeks back my radiator blew so I had my vehicle towed to Tom’s. I had them put in a new thermostat as that needed to be replaced as well. I got my car back and drove all the way to work again and it overheated again. I called and talked to Mike and he had Aldrich come all the way to Andover to pick up my vehicle and paid for the tow and everything. Turns out the (brand new) thermostat was junk if you can believe it. Tom’s was amazing and stood by their workmanship which was not their fault… couldn’t believe it and would highly recommend them. I truly hope they got compensated by the manufacturers warranty on the junk thermostat as it was not Tom’s fault whatsoever.”