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“I buy and sell art, and coordinating packing and shipping is almost always a nightmare. I reached out to several of the suggested shippers on Bonham's Auction list and Pak Mail was super reasonable and attentive to my needs. My Mother had passed away this week and I was dreading dealing with unreasonable pack and ship stores, but Pak Mail was fantastic. Their quote was far less than the others, and the folks I was communicating with were very friendly and caring. I bid often with Bonhams, and going forward I will only use Pak Mail in Fitchburg.”
“Nick was an extremely helpful person at the service desk. He was polite, quick, efficient and had an excellent customer service attitude. That was surprising to me because he told me he had to be on his feet virtually the whole day. I guess that puts an end to My idea of working for the post office unless I can get a part-time job!By the way if, somebody helps you at any kind of business or service and has a really good attitude, make a point of telling them so. I know from decades as a business owner that finding people with a good customer service attitude is harder than people think. so the next time somebody does the good job make sure to tell them so, because I assure you hear a lot more negative comments than positive ones! In case you haven’t noticed, the last few years there are a lot of people in custom service that shouldn’t be in any kind of customer facing job period!!!”
“I went to this post office for the first time in my life. As we well know, sometimes the people at the post office can be at best a little short. (i.e. Lunenburg) ….This was not the case at this post office today when I met Nikki. She was extremely pleasant, personable, and professional. I’ve never met her before, but if we could all be more like Nikki, we’d be better off. Ty Nikki. ….PRP.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“They've been great for me, I don't ship stuff often but the few times I've been here they are always quick, and make sure your stuff gets to where it's going on time.”