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August 2022 by Jess Stone
I am so proud to be the 1st child born into Orlando's AUTO Sales and grew up sitting on the lot doing oill changes and rotating tires and helping My Dad in the office ... I learned every detail about car sales and knew every other car sales competitor in the area to be not only present but my Father thought of them all as family. Not competition ...they needed one another and that is something not all have experienced in the industry. For anyone with complaints I'd state now in review my Father addressed you as I would have. Probably kinder in fact. And for those whom supported the lot and it's members and all of the covid turmoil I appreciate your due diligence to local businesses.Used cars is exactly that. My father could also paint a car like nobody else. It was his greatest talent. Many may not know he did that so often in the 80s and 90s people came from everywhere for Paul to paint. He moved more to other aspects because Fitchburg didn't want pretty cars. It wanted sales. So for anyone who's ever had a dream, and had to choose the latter to feed their families ....I would recommend if you didn't want a used car with issues you should have paid close attention to detail asked questions and knowing my Dad he would've altered his week to make you a priority.... it's river street in Fitchburg.Please refrain from acting like you rolled up to the BMW store. That isn't what we specialize in. We fixed restored and sold used cars. I won't have anymore ridicule on Google as you only deem yourself in a bad light by doing so. And there's 500 behind you with great reviews ...but human beings would rather vent a bad day than a great experience....to be fair once you've taken the car someplace else I wouldn't want to help anyone either. When we don't know factually what's been done, we don't hold responsibility for your issue. That's called "business "
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September 2020 by Keith McConnell
I would definitely go back gentleman help me out so much even drove me to the registry and help me get the vehicle registered
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April 2020 by Faythe Doucette
Place is a joke, straight rip off, and very rude
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March 2020 by Shyla Price
I went to look at a cheap car to buy outright and seeing how this car was super cheap I wasnt expecting much other than able to pass inspection. Not only were we on lot without the gentleman coming out to talk to us, I had to call him to ask him if I could test drive the car to my local mechanic to see what the future work would be and how much time he estimated this cheap car to last and how much the car is actually worth and in return I got a 5 minute fight over the phone, because he still wouldnt come out after I stated we were currently ON LOT looking at the car, saying how it just passed inspection and he didnt need a mechanic pointing out everything wrong with it. For a used car dealership if you dont want a mechanic looking at your cheap cars then you're hiding something. As a dealership you should want your customers to be confident in the safety and the expected life of the vehicle. Will not be buying from here due to this experience.
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January 2020 by Rapunzel Miller
Friendly and knowledgeable.
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December 2019 by Janelle Ruiz
Complete thieves! Sold me a truck with a bad transmission. Went 3 days after purchase and was told that he had bigger problems to deal with like the snowblower he was working on. Took my money for a lemon and refused to fix or give me my money back. On the way to court! Don’t do business with these people!
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November 2019 by Becca Boo
I have to say that i pretty much gave up ever getting into a decent car because of my credit, but these guys really went out of their way to finance me a really cute car that i love. On top of that when my car began to make noises and was acting i brought it to a friends mechanic and they called Orlandos for me to explain what was wrong with the car and Orlandos had me drop off the car in the AM and in just a few short hours they delivered my car to to my front door. Thank you for being so understanding and taking care if these issues and getting me into a nice vehicle. i really do appreciate the way you handled all my needs and took great care of me and my new little car. I will recommend you to anyone looking for a vehicle. Thanks again!!!
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November 2019 by Jamie Eichelberger
Friendly and knowledgeable.
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August 2019 by Roger Miles
They were fantastic
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July 2019 by Vincent W. Flores
They worked out, and we got a great deal ðŸ˜
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January 2019 by Christopher P. Casino Sr.
Junkie
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January 2019 by Candice Doyle
Just horrible.
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September 2018 by Arthur Strout
Looks like a fine group of cars.
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May 2018 by Aprille Bernard
Do yourselves a huge favor..do not go here. Regardless of how many years it has been open, operation is in new hands. I had the unpleasant experience of working with Joey Silva. According to Joe, I am to blame for the lag in his judgement. My son financed this car and not a day later, Joe had cashed the check. Our intent is to get this inspected..fixed up ..and sell to someone WITH A FULL TANK OF GAS..ALL MAINTAINED..and in better shape than how I got it. Oh..and now the alarm goes off every 4 hours..for no reason..3 days after getting this vehicle! Pleasse..save yourselves the anger and tears and frustration from dealing with this person.
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May 2018 by Aprille Bernard
I think sometimes?? People meet each other for the strangest reasons. Maybe the world needs more people to give others hope..with focus..with empathy..I met Joe..found him on the website. Suffice it to say he wasn't there the next day..yet he and I did do business. Frustrating..challenging..emotionally draining?? All that! The kicker?? At the end of the day, he has a good deep scarred heart. Really..don't we all? Joe..u got to prove nothing except to yourself pais'ana..you deserve good..you have your fam..your life..now ta just get rid of the ADHD..
