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June 2024 by Kim
Pick up was simple, quick and she was very friendly.
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June 2024 by Kurt Aaron
Excellent products and curbside service by Brad and his team in Fitchburg, Ma
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June 2024 by Dorothy Nowak
It was easy to order online and I only waited less than a minute to get my order from store pickup! Awesome!!
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May 2024 by Cynthia
My last two experiences at this place have been poor. I went to Gardner to purchase waterproof wire nuts and couldn't find them so I asked for help. The woman I asked for help told me that they don't sell them and I'd need to go to an electrical supply store. I went home and looked online and saw that Aubuchon's does indeed sell them. Drove myself back to the store to find them myself. I told the staff who greeted me at the door what happened and he just stared back at me without offering any apology for the inconvenience. Nice :/
Today I went to Fitchburg to pick up an online order for 20lbs of expensive milky spore. I was handed a 15 pound bag and told that's all they sell and that the best they can do is process a return without an apology for the inconvenience from the asst. manager. After I'd taken a chunk of time out of my day and driven many miles to a neighboring town to pick up. I was not happy!
I like to local support smaller businesses but customer service is how you keep customers coming back.
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March 2024 by 6gamenow
Worked great, thank you.
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February 2024 by Juan C Deras
Great service!
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February 2024 by Lori Girouard
Order was ready in a flash, I was even asked if I wanted help to bring it to the car. Will do online shopping again with store #1
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February 2024 by Robert Hill
easy online ordering. pickup was easy, fast and friendly
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January 2024 by Norm Pare
As usual, went in picked up the items I needed, and the service was great, professional, thorough...
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January 2024 by Carl Fisher
My experience at Aubuchon’s is always possitive. All employees are very knowledgeable and helpful!??⚕️
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January 2024 by Brian Guilmette
This is my favorite Aubuchon hardware followed by Gardner and Lunenburg.. then Clinton is a distant third I try to avoid that one.
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December 2023 by Jan Sessions
Wow! Fast and courteous!
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December 2023 by Linda Desmarais
We had an excellent experience at Aubuchons. The salesperson was extremely helpful with our purchase and helped us get our 20% discount which we had trouble with online. Very happy with them.
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November 2023 by Carlosj Irizarry
Courteous and Friendly staff?
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November 2023 by Stephen Hawkins
Ordered and picked up in 10 minutes. Awesome❤️
