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“Kind people, gast service. Went in for an emissions check. They got us right in and we're done in 10 minutes. Effective and efficient work, which was appreciated. They had some snacks in the lobby and a TV to watch cops chase bad guys while you waited for your car. All in all great experience. Emissions are cash only so bring cash.”
“Absolutely outstanding service both times I've been to Mike's Auto Service. Once for my struts and once for my starter. Everyone was helpful, honest, and kind!! I won't bring my car anywhere but here! No unnecessary repairs, no additional charges for things not broken, no nonsense. I would recommend this place to anyone! Also hold onto those coupons they send in the mail!”
“You are such a caring business. Thank you for helping our daughter when she was stranded here. And needed to return home that day. Thank you soooo much for your immediate help.”
“Always a good experience here! In and out quickly for a service recall on my 2024 Chevy Trax. Notable during my visit was a nice gentleman who guided me to pull further into the bay to allow other cars behind me. He also opened the door and welcomed me warmly/professionally into the service area. I think he was also the shuttle driver as I saw him drive off moments later. What a nice touch as I've never had that kind of welcome for "service" during my visit in a dealership! Keep it up. I also want to give a shout out to Brian who may be the Manager, not sure. He is always so pleasant and friendly - a real asset to your team. He invited me to sit in the waiting room, but it was crowded. It was such a lovely day I opted to sit outdoors. He went the extra mile and brought one of the high chairs outside for me to use. Kudos and top notch all the way around!!”
“My family has been going here for years, when I finally got my own car I started coming here. They have always looked out for me Mike and Jorge/JP are my favorite! Always keeping it real, being honest and LOOKING OUT FOR YOU. As a young woman I feel confident going to this shop knowing they are trying to make sure I get the most out of my service as well as keeping it realisticlly priced. I know they are here to help me get back into my car as soon and as safely as possible. I can't express how much I appreciate their hard work, dedication, and discipline. These are great people and I will be going here for service as long as I am driving a car. Thank you for all you do!!”
“Omgggg I have no words to describe the quality of work that Daniel and his team did on my car, After 3 different mechanics working on my car, literally stealing my money, Daniel was able to get it fixed in so a short amount of time, l am amazed and so grateful for the professionalism and dedication to meet the expectations of their customersI definitely recommend him to anyone looking for a Excellent team of professionals mechanicsHe will definitely be my new favorite Mechanics moving forwardThank you sooooo much❤️”
“I dropped in without an appointment for an oil change and top off. I was greeted warmly and Nick fit me in. I was treated like a valued customer. The cost was fair for the service. I left a happy camper!!”
“Excellent and friendly customer service at a decent price. Work was quick and effective, very satisfied. If I need any future repairs I'll be back.Services: Auto brake repair”
“Mark has been an absolute life saver! Keeping my 2010 minivan, with 300K miles, still on the road. Replaced the transmission a couple months ago, perfect. Then did the brakes a few weeks ago, again perfect. Now just saved my rear when my exhaust gave out and I had to travel for the weekend. He got me in this evening, went and got all the parts (a lot of them), and fully replaced the whole exhaust from the manifold back. This thing will hit 500K and all because of Mark!”
9:00 AM - 6:00 PM
245 East St, Chicopee
Transmission Repair
“Absolutely 5 star, finding an honest car dealership and repair shop isn’t less than finding a rare commodity.
They know their business well, and from the diagnostic to complete fixing the car, no hassle with unmatched service prices. Great to know such businesses exist.”
“This shop knows business definitely a place to go...didn't get any work done but I got all the advice I needed even though he was not getting anything out of the deal...good business/customer appreciation”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“Best experience I’ve ever delt with in the automotive industry. If you ever need any transmission work I wouldn’t look anywhere else. Had a little issue after the rebuild and he took it back no questions asked fixed everything on my time and got me back running better than ever. Best customer service I’ve ever experienced look know where else Sean is your guy!!”