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September 2023 by Tony Rozay
Very rude people and quite arrogant. I am a Wampanoag Indian with a federal identification card and they treated me like a criminal scam artist because they never seen an ID like mine. They wouldn't cash my check. Native American ID can be used at Airports, Fed buildings or Banks. I feel discriminated against and I plan on taking legal action.
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August 2023 by Frank Raymond
Lock out of my account it took me 2 hours get back in with a help on line rep
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October 2022 by Gil Tavares
Always excellent service.
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September 2022 by Gerard Smith
Not Fully Staffed.
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December 2021 by Ramona Rogers
Really sweet bankers. Extremely slow service due to lack employees. They need to be focusing on less of phone calls for salesforce and more on better pay rates for hiring people for help.
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December 2021 by jordan fernandes
Slowest bank in the world and never busy just a bunch of workers staring at screens reluctant to help you standing there in a empty room
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August 2021 by lindsey ann
I am a long time customer of Webster Bank but I am fairly new to Fall River. I have to say, this location didn't disappoint. Great service as always and never any issues. I was slightly disappointed when the plymouth ave location closed, as I live right near there, but I soon realized the other location is also super close.
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October 2020 by Sónia Almeida
The little time I have a webster bank account I am satisfied with everything, especially Mr. Carmen I am satisfied
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May 2020 by Yo Yo
Closed when hours say they are open
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December 2019 by Marc Dasilva
I was going to give this bank zero stars but it’s not allowed. I waited in the drive Thur for 15 minutes before anyone even said hello and on top of that the car that arrived before me was taken care of first and 2 minutes after that car drove away that said welcome to Webster. I think I was ignored because I don’t have an account with them and was only cashing a Webster check. I thought of opening up at least a saving account because my payroll check is from Webster but after this bad experience no thank you. You should treat everyone the same weather they have an account with you or not.
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September 2019 by Ashley Sampaio
Carmen Francisco - VP, Banking Center Manager is a true asset to Webster Bank. Her personal commitment and exceptional customer experience we encountered with her was fantastic. We look forward to doing business again with Webster Bank in the very near future for all our future banking needs. Thank you, Carmen!
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October 2017 by Jordan Silvia
I use this bank all the time and all of the employees are fantastic.
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March 2017 by George Tourgee
I have found this branch and it's employee's to be very friendly and helpful
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December 2011 by A Google User
Bad people skills
