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March 2024 by Russell Raposa
1 800 bots on phones suck. Why can't we talk to a human. No matter what. Direct phone numbers would be helpful
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March 2024 by Pauline Morales
One time I had a package delivered here and the guy who worked at this location swore up and down it wasn't there , went back and forth about my confirmation tried to discredit amazon until he looked in the back and it was there as i stated , now months and months later same guy act like he couldn't help with packaging so I can send a shipment back wants to suggest i buy tape when in dartmouth they had no issue with assisting.. Just lazy male worker here
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December 2023 by meagan
By far the best post office around. The clerks are always very friendly, and go above and beyond.
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May 2023 by Susan Perkins
Very disappointed, I left a bag of food on my porch, today, the 2nd Saturday of May, is “Fill a Bag, Help feed families”, and I had mail delivered to my home and it is now 6:00 pm and my bag of food has not been picked up!!! I even stapled the mail notice I received on the bag. If you’re not going to follow through on what you publicized Shame On You!!!
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April 2023 by Courtney Williams
Ken helped me today and he and the guy next to him were the kindest people! Very helpful and patient. Thank you Ken
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March 2023 by River Li
The postman was really nice, helpful, friendly, and good humored. Excellent customer service.
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January 2023 by Eric Corralejo
I visited this Post Office on the 19th of December, it was a total mad house but the staff were professional, helpful, and got us all in and out pretty quickly. Great Job guys.
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June 2022 by Jaime P.
This post office has the best staffs ever. I've been mailing out the packages every day for years. All the packages I sent never get loss in transits. Quick and reliable. Thank you very much to all the staffs at presidents Ave and special thanks to Mark, Kenny, Steven, my mail lady I didn't know the name .
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April 2022 by Mary Taylor
Their always so nice and helpful! Never a bad experience at this location! Thank you all for not making it a stressful time getting packages mailed out!
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February 2022 by Courtney Smith
I’m sure all the other posts are negative. But they were so helpful to me! Lost the keys to my new mailbox. They had the mailman bring my mail to them and most importantly, let me pick up my stimulus checks that were mailed to that address wrongly. Made new keys and called me when they were ready. Nothing but good words.
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February 2022 by Shelby Ceven
I had a wonderful experience I was a dummy and put the wrong zip code on a package of mine and it was being sent to the wrong post office. Fall River reached out to the other post office and then called me personally to let me know they were taking care of the problem and the man on the phone (Steven I believe was the name) was so pleasant! Thank you guys for fixing my mistake!
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January 2022 by Cleo Crooks
This post office is negligent and incompetent on so many levels. I have reported way too many incidents that have gone unresolved. From packages being put in the wrong mailbox to missing mail as well as missing attempted delivery receipts. They tell you they will make a change that they will do their best to help. Truth is they could care less, so long as they receive their own mail. The people at this post office will pacify us to be left alone. Truly wished that people cared about others the way they care for themselves and their loved ones. We all deserve to be treated fairly. We pay for the things we need and should not have to go through turmoil to receive them. I’m at the point of reporting identity theft because of missing mail that is critical to my children! . I will be doing everything in my power to report this post office until a change is made!!!!!!!!!
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November 2021 by Marianne Tierney
This place is horrible to park because the employees who have a whole parking lot out back park in the front instead. I was just there and I counted 15 cars in the parking lot and 3 customers in the lobby. The employees should be made to park in the back!
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July 2021 by Mandy Resendes
The Manager really went above and beyond in making sure I received a very important package in time.
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July 2021 by Edward Justiniano
Excellent serviceExcellent serviceGreat experience