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October 2024 by Carla Peralta
Terrible service. I don't want to give a single star. I left my car to have it fixed in the morning and they said they would give it to me in the afternoon. I didn't receive a response. I called the place and they said it would be ready in 1 hour. I had to come to the place myself because I needed my car. I left it from 8 in the morning until I waited until 4 in the afternoon for some response. The worst thing was that the person who was there was very rude. This was my third time going there and I would recommend it to other people, but this is the last time I've been to that place. Terrible service.
Note: They didn't fix my car, it's the same. I lost my only day off. My car is still the same and I'm very angry.
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October 2024 by Manuel Centeio
Great job as usual
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October 2024 by Reggie
I asked for advice and yess I didn't buy but will go there to get tires nice gentleman
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September 2024 by Peter Fitzgerald
We were in town for a wedding in Bristol. After an 8-hour drive from Baltimore, we realized we had a bad chord in one of 4 "used car" tires that were sketchy at best. Dan had us hooked up with 4 new tires of our choosing. We were in at 8 am and picked the car up at 1:30 pm. Had us done hours before the wedding that afternoon! Saw we were in a panic, got us a deal, and did it as quickly as possible. Can't thank Dan enough! Superior service!
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September 2024 by Paul Alves
Had appointment for 4 tires, they kept the truck the whole day.Was told to go back for front end alignment ,again truck was there for the whole day where I was told would be just 3 hours.I have 2 other cars but will not go back there.The appointments means nothing to them.
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September 2024 by Jonathan viera
The only person I trust more to service my truck is myself. Manny has a well experienced and honest crew that will keep your car running right. I recommend this specific location to anybody that asks me for advice on where to have their car serviced.
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September 2024 by Benjamin
Brought car in for problems with vibrations, turns out my tires were in worse shape then i thought! 4 new tires and a alignment and my cars drives nice and smooth!
I have had problems with my previous tires being the culprit now i know. for over 5 years i dealt with the vibrations and thanks to sullivan tire No more! Thank you!!
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August 2024 by John Martin
Friendly and helpful staff. Fair pricing and honest mechanics on hand. I’ve been getting reliable service here for over 5 years and won’t go anywhere else.
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July 2024 by C G B
Excellent
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July 2024 by Nicole Bullock
Very good Service customer and mechanic.im so happy .I had several issues and they handled all of them THANKYOU
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June 2024 by Maeg Keenan
I booked appointments for two cars, brand new tires all around on both. The pre-tax amount was around $2000. My first appointment was 20 minutes underway when I received a call that my valve stem was broken and needed replacing. They wanted to charge me $59 to replace it! A $5 part anywhere you shop. If I was only paying for that service then whatever, I wouldn’t mind but valve service is included in the mount and balance price included in the purchase of new tires from Sullivan. I informed them that I would have it fixed with Kia then since my vehicle is under warranty.I was infuriated. (Note: you can’t fill up a tire with air without a valve stem so they had to install a new one anyway.) Instead of adding a valve stem to my tpms.. they added a valve stem and removed my sensor. For what reason?! Now my car has a tpms light on the dash smh. I will not be returning tomorrow to have $1200 worth of tires installed. The greed is ridiculous. Horrible experience.
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April 2024 by Alan Brown
I take all my personal vehicles and business vehicles to Sullivan Tire. The manager there, Manny is always honest and fair. I have been going there for years.
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April 2024 by Philip Perreira
Good service but lil over priced on there tires my only complaint
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March 2024 by Brittany Hamer
I have been coming here for well over 5 years and get all of my car repairs and maintenance done here. The customer service is excellent. I get a completely different customer experience here than at the dealership, where they would try to upsell me on everything. I always appreciate my experience with Sullivan. Thank you!
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March 2024 by M
2nd time visiting Sullivan tire and definitely have no problems with them. Quick and very good work.