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November 2023 by April Doyle
Worst bank ever. Closed my account today! They wouldn’t cash a lottery without holding it for 2 days when there policy clearly states funds are available same date from state and government
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September 2023 by Anna Martinez-Stanford
Sent a Zelle from my St Anne's checking to my other checking. It still has not posted in my other account. I'm trying to figure out why but I've been on hold longer than necessary. On top of only being able to send $500 at a time. It's frustrating!!
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May 2023 by Michael Amaral
The main branch is always a pleasant visit. Fast with courteous service.
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March 2023 by kevin cabral
Great customer service & has been around for a long time. Rarely crowded from my experience
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April 2022 by John Doucette
Need to hire more tellers. One teller on a Saturday morning doesn't cut it
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December 2021 by Deborah Dudas
I've been with bank and credit unions for more than 20 years. I'm very happy with the service's they offer and the employees.
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May 2021 by Owen Tidwell
If you're looking for a bank that operates like it's 1921, look no further, you're home! Banking hours are comically short. The mobile app is about as useful as an umbrella in a hurricane. Their "Customer Support" might be the loosest use of the term ever. They'll put a hold on your accounts without so much of a phone call or e-notice, even when it's only because their snail mail is bouncing back to them. How can a physical address can be so important to a company that doesn't even use the phone number they have on file for you to ask you if you moved? I'm truly starting to think the bank exists solely as a running April's Fools Day joke on it's customers. I'm out...
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May 2021 by David Stuart
Every time I try to use Zelle or the Credit Union's Payment system it takes forever to either SEND by snail mail or it rejects my attempt to send a quick E-transfer which should be NORMAL these days. When I try to set up Account-to-Account transfer (E-transfer) Zelle and/or the C.U. account locks me up. It is certainly not Apple computer friendly or at least with the Apple Safari browser. Calling the C.U. does not help. They apparently think all is fine so I believe that they they think everyone of their customers uses PC's.
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May 2021 by Briana correia
My card is CONSTANTLY getting locked for using it. The bank is always CLOSED when they lock my card so I can never use it until I call the next day. I'd say just get a new bank account because I've had them for a decade and the past two years have been horrible here.
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February 2021 by Ryan Robles Pinto
Update: Had a bit of an issue with a rude manager when trying to open an account, but the VP of Marketing reached out to me, so I decided to give them a chance and become a member. The process to set up an account was super easy and intuitive, albeit a bit buggy running on Firefox instead of Chrome, but that's most sites these days. The application was processed quickly, and it seems like they take security very seriously. Their mobile banking app is a bit bare bones and old looking, and it shows an ad for their services every time you open it (you can thankfully dismiss it), but it does the job that every good mobile banking app is supposed to do (check balances, deposit money, etc...)
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February 2021 by Sabrina Menard
Honda Pilot always parked there taking two spots up and I see elderly people not able to park close to the building because this vehicle takes two spots in the parking lot. Not sure if that's a employee.
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October 2020 by D JM
Never had any issues here, and service is great.
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June 2020 by Cristiano Mendes
If I could give this bank negative stars I would. First and foremost please train your employees to have better customer service. They screwed me over and gave me attitude as if they were the ones upset. Secondly, I expect to be able to pay my Bill's without interruptions or holds or errors but nope this bank will screw you in every category and there is no recourse if you call the bank after 4o'clock. This bank is stuck in the 1990s. Do yourself a favor stay away from this bank. You will save yourself a major headache
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April 2020 by Patrick Donovan
Very good
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December 2019 by KingofKingsRKP Ryan Pelletier
Great bank and helpful staff. Any problem encountered was handled very fast with care. Recommend this bank to anyone.
