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August 2024 by Blake Hayden
This is a great bank
Our family loves Tracey, she’s awesome Manager!
Most of the tellers have been very nice and helpful as well
Our kids really love their coin counting machine.
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June 2024 by Mikayla Nadeau
I love you
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June 2024 by Megan Martinez
This is the best bank that I have ever encountered. Not only do they listen. (Especially if you're in a panic over something that wasn't your fault) They ACTUALLY care about your problems and try to fix them. Every time I'm 200% satisfied with the branchs customer service or online.
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February 2024 by Wayne Jeffrey
Fantastic and friendly people. As far as the bank itself , terrible. I just found out I was charged 1.75 cents to check my balance at a ATM . Could you possibly be any greedyer , glad I wasn't on vacation and checking it all the time ,if you really need that amount of money it's scary that your in business. And buy the way not the cheapest place to reorder checks. If they paid me as much as the bill me ,my savings account would be fat.
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December 2023 by B
Best bank. No fees, no problems. Always amazing customer service. I've had an over draft fee here and there due to my own error and they always reverse it and refund the fee back when I call and apologize. I think they allow forgiveness of those a couple times which is so nice. I've been to bank five and citizens and they never give forgiveness for those fees even when one time it was bank 5s error. So I really appreciate and love this bank. I'll never go elsewhere. I recommend them to everyone.
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December 2023 by B Justine
Best bank. No fees, no problems. Always amazing customer service. I've had an over draft fee here and there due to my own error and they always reverse it and refund the fee back when I call and apologize. I think they allow forgiveness of those a couple times which is so nice. I've been to bank five and citizens and they never give forgiveness for those fees even when one time it was bank 5s error. So I really appreciate and love this bank. I'll never go elsewhere. I recommend them to everyone.
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December 2023 by Gerard Smith
Always Professional, but Not Stiff. Their Personalities Show Both Caring and Infinitely Patient.
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July 2023 by Andreia
Never had a problem with them and they always ready to help me and they're super nice.
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July 2023 by Vitoria De oliveira
Waited in line for about 30-40 minutes for a notary, just for them to tell me i had to wait another 15 minutes for them to meet with the other people in line. Mind you there was about 10-15 people in line and three people working. It was my turn to be met with and they decided to take up everyone one else and their momma rather than just walking toward the customer service and giving me a notary which probably would’ve taken like 10 minutes. The service at this bank is absolutely horrible and the people who had gotten there way later than me were met with first than i was??. I recommend for people to not open accounts with this bank and i plan on canceling my account soon.
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June 2023 by M Haunted Life
I recently had a problem with Debit card fraud. The took care of everything. Had a new card to be picked up the same day. Great local bank
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August 2022 by Francis Bird
Always a pleasure going there they go above and beyond to help you the only bank I need or want
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July 2022 by Dottie Grocott
I have been a customer of Rockland trust, and prior to that, Slades Ferry Trust for 40 years. My only issue is not having enough customer service people for “bill pay” questions.
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December 2021 by Bryan Rioux
Horrible customer service, employees don't even know the bank policy I will be changing banks in 2022
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October 2021 by Brittany
This is by far the best bank ive ever had in the city and im glad i switched from bank5 to them. Paypal got hacked and account was in negative and rockland trust took care of it immediately even when paypal didnt. When i got hit with overdraft fee they reversed it (rarely happens but people make mistakes). Checking and savings account are 100% free and never got hit with any hidden fees or monthly fees. Everytime i go to my bank or call customer service they are always so polite and professional.
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September 2021 by Stacy Tavaves
There was t anyone ahead of me at the drive thru ATM it was a quick trip
