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February 2024 by Tammy Rodrigues
No front desk, no one to speak to, made an appointment but the kiosk didn’t recognize my information and there was no one to ask. Awful experience!Every time I’ve been to this place the experience was terrible, except for the people actually administering the tests. They were fine and did a good job
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January 2024 by Ryan Wattam
They scheduled me for an appointment at 3:10 and when I arrived they told me that they stopped administering the test I was there for at 3:00. They could not have been less professional or helpful, and seemed to be ambivalent that they wasted my time.
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January 2024 by Jeremy Santos
I very been coming here once a month for simple lab work. The Kiosk system they have can't get any simpler to use. I'm usually a walk in and they still manage to squeeze me in within 10 to 15min.
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October 2023 by Ricardo Carchipuendo
Worst place to get your labs
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September 2023 by Knud Hellested
My wife had an appt today and waited over 3 hours...no front desk which is crazy...my wife felt so sorry for the two employees in the back..whoever is managing this location should be fired...I don't know how those employees are surviving...with lack of management support they should look for other employment....
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July 2023 by Nicole Thomas
Quick and easy quest! Made an appointment online and was seen at that time. They are in the plaza in the very corner next to us pizza & grill. Very nice people too, thank you !
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July 2023 by Desirae Boivin
Would give 0 stars if I could. The staff today was so rude
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July 2023 by Nicole Labossiere
Quick and easy quest! Made an appointment online and was seen at that time. They are in the plaza in the very corner next to us pizza & grill. Very nice people too, thank you !
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February 2023 by Thomas S
Represents everything that is wrong with our country in 2023. No receptionist because the company is a cheapskate. It makes more work for the poor people who work here. I saw at least two people think they had appointments when it didn't come up on the system. Had my kid with me and they wouldn't let me get tested with the kid and they would let me leave the kid outside the door. This place is literally the worst. Zero stars do not recommend.
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February 2023 by Jennifer Chadwell
Ask for Lynn she is AWESOME. I am such a baby when it comes to drawing blood.i swear I felt nothing she's that good! Very personable. Highly recommend fall river quest.
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February 2023 by Single Rose
If it was the place it self I would recommend but the stuff that attended me and my colleagues was extremely rude, stared to give bad attitude from the gridding to the end of the consultation. He really frustrated, transmitting a bad vibe. I did not call him attention on his bad attitude because I thought that’s not my duty to do so but I hope someone does it. I was really unhappy when I got out of that my place.
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December 2022 by Stephanie m
I don't recommend this place, first the girl who helped me was very polite but seemed confused, she thought I was someone else, then she passed me on to another guy who was very disrespectful , seemed very frustrated with the work he was doing to later on project it on the incoming clients , very disappointed .
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August 2022 by Nancy Smalzel
Refused to do testGirl said could not find test nameAsked for Md namePhone #All on orderNever called me back
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July 2022 by Hunter Campbell
0 stars for not having HUMANs to answer your phones!
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May 2022 by Entony Toribio
I dont recommend coming here , came here for a employee drug test , my appointment was for 1:20 checked in kiosk said a representative would be with me with in 7 minutes its already 1:56 and im still waiting to talk to someone , each time i ask all they say is someone will be with you
