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“Representative Drew from the Fall River location was both knowledgeable and timely in assisting us through a somewhat difficult process as we navigated switching from a different carrier to AT&T for my husband.”
“The phone hub staff where very friendly, they gave me a big hello when I walked in. They carry all unlocked iPhones and Samsung devices all in great condition. They even help you put your carrier on the device and transfer your information, i will definitely recommend to my family and friends!!!”
“I love going to this store. The workers are the bomb they treat us with respect and help whenever needed. I’ve been to many other stores but Jenn and Meghan are the best ever !!!♥️♥️♥️♥️”
“Took my phone to have the charger port fixed. Got a new battery too, both for an excellent price. Fixed while we waited. The owner was very pleasant and I recommend this repair shop .”
“Staff here is very pleasant I don't have a problem going into the store and getting things done and getting the help I need they're always on top of things and ready to give me extra help with whatever is necessary”
“I went in to buy a new phone as my other one was old & cracked. Dominic was so helpful & polite. He hooked me up with a great new phone. He was beyond fabulous. Thank you!”
“I was so lucky and got a young lady Jenn and she was beyond helpful! What she did actually made me start to cry and I asked her for a hug. Just a genuinely great hearted person and she deserves a raise for sure. Multitasker, bilingual and heart of gold!!”
“T Mobile is a fine wireless provider. The wait for service depends on when you turn up there. You might as well enjoy these stores while they exist...they may go the way of shopping malls.”
“I do NOT recommend the William S Canning Blvd Fall River, MA store. I like TMobile despite its issues since acquiring Sprint (slower service lag times, etc). That being said the young woman working tonight Thursday March 31, 2022 was not professional at all. My hubby was getting assistance from a young man at the counter. She asked if I needed help I said no. She went back to playing on her phone. I checked out the Samsung folding phones and played the demo on the iPads. She and another man watched me. I looked for wipes to clean the items but they didn’t have them. Only sprays which I have been told is not good. She then proceeded to walk to the Samsung folding phones and the iPads and bemoan quite loudly how another worker had left the phones and iPads w/fingerprints all over them. Not exactly subtle. I guess I made her get off her a** and do some actual work and it bothered her. She then came back to the counter after I made a comment myself about her lack of subtlety and she then made a remark in Spanish about how stupid I was. Not so ignorant that I didn’t understand your comment Chiquita. Not happy w/the attitude and lack of professionalism. My husband was upset about it as well and wants to switch our family from TMobile now after 10 years, especially when the bosses do not correct such bad behavior.”
10AM - 7PM
96 S Main St, Fall River
Mobile Phones
“5,000,000,000 stars given to Ray at the s main st location!!! He always courteous and very knowledgeable. Im always very happy with the service and I will go to that location specifically for the top notch service that is given everytime!!! Your the best Ray!!!”
9:30AM - 7PM
286 Columbia St, Fall River
Mobile Phones
“Just came here to get my phone screen fixed . He was soooo nice and it took not even 10 minutes!!! Reasonable price and great experience!!! I highly recommend them and will come again for all my phone /ipad repairs !!!”
“I've been a customer for about 4 months now. So far, so good! I've always had a great experience each and every time I've gone into the store. Great customer service. The store is tiny but clean. I honestly do not have anything bad to say. I'll continue using their services. Can't beat the price.”
“It seems like they almost never have the phones you want in stock. I find that frustrating, but it's a boost Mobiles store so what else do you expect. There's another store in the area that seems to have what you would want. This is a good location though.”
“My boy Cody is doing cell phone repair here now, he's amazing. If you need your phone fixed do not hesitate to stop by this location the service is fast and the prices are right”
“Best store open 10 on time and close 7 o clock on time
He help me even after 7 o clock when store was closed.
Best customer service I had
Thanks”
“I've been happy with Metro for a few years now. But I just think that they should have more than one person at a time and each store. To be able to sell your phone or help you with changes or questions”
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“Went to Verizon to inquire about a promotion. Spoke to Lucky, he was very friendly, helpful and knowledgeable. When I decided which direction I was going to go, he started to take care of me and in between taking care of several customers that had come into the store. That's what I call "multitasking ".
Lucky is an amazing person.
Thank you
Tony.”