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August 2024 by Elizabeth Ferreira
CVS pharmacist's are rude, dismissive and are not helpful.
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April 2024 by John
These despicable location lost a sale and customer for demanding an id for a damned gift card, like what? Don't bother going here for one just go to the family dollar right next door, avoid this cvs like the plague, there extremely anti customer and couldn't care less about quality customer service
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January 2024 by Aging Millennial Mainer
Much better than other pharmacies in Fall River.
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January 2024 by meagan
I like this CVS, clean and well organized. It's in a good location near Shaw's. You can get grocery shopping done all in the same plaza. Every week errands for me.
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August 2023 by Coastal Art7
I agree with the other reviews: the store customer service is good, but this pharmacy needs work! The techs and pharmacist on duty when I was there were almost lifeless, they absolutely hate their jobs and the miserable expressions on their face prove it. Zero customer service skills and bad attitudes, they are clearly bothered by customers. It was shocking how bad the service was, I will definitely be changing pharmacies. I remember the days when CVS Pharmacy had high standards...clearly not anymore, at least not there. A call to corporate is in order.
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August 2023 by Lo Kristine
Want to get your scripts properly filled? Either don't go to this CVS or completely tripple check what they give you before you head home. They made a vital mistake and shorted me 30 pills because of their incompetence but since I went home with the prescription I am in the wrong. I confirmed with drop off a few days prior and they assured me it would be filled properly and guess what that did not happen. I called headquarters and filled two complaints and corporate also acknowledged their mistake. They have made two other errors and apologized to me for their error telling me some of the staff isn't educated enough for their position and now I see why. The attitude attached to their mistake wasn't necessary either. Got to love being screwed by the people who are supposed to help you with your medications. Now I'm short 30 pills for the month and it's a joke to them, wonder how they would feel if it happened to them?
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August 2023 by Jay
Rude and unprofessional customer service at the pharmacy. Many times encountered.
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August 2023 by Chris
I've been here probably 300 times or more . Customer service in the store is really good. People are willing to help.
Now.... The pharmacy, has a problem. Service at the pharmacy is horrendous. Do you enjoy being treated like a machine? Not having any eye contact? Being rushed and treated rudely? Come by CVS and hopefully you get that one pharmacy cashier that is just angry all the time. Hoping for a good morning or good afternoon. Not once will you find it here. State your name, birthday, and hope your order isn't screwed up because it probably will be your fault.
Also be aware that when they shut down for lunch, they shut down. No ifs, ands or butts. Yes. The entire pharmacy shuts down for lunch.
Go ahead and call this CVS pharmacy and just listen to how they pick up the phone. Then call every other pharmacy and see how pleasant everyone else is. Good luck!
CVS... Look at all the other reviews. You can do better.
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August 2023 by Emmy Farnham
Unbelievably rude pharmacy staff.
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August 2023 by Rachael Desrosiers
Horrible customer service in the pharmacy!! Forget about trying to walking for a vaccine pharmacist and tech were beyond awful and rude... They will never get my business ever again thank God I switched to Amazon yrs ago! They all need a lesson in customer service!
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August 2023 by Daniel Athearn
Good prices, and helpful staff.
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July 2023 by Google user
I've been doing business with this store for many years, but I have had it! I needed an urgent prescription for an antibiotic. After my dentist called it in (after hours for him) I drove down there arriving at 6:00 PM... place was supposed to be open till 8 PM. They had closed early due to \\\"staffing issues\\\". No notice of this on the web site either. It's nice that the store is open late if you need, say, a candy bar or some friggin' thing, but this is supposed to be a PHARMACY. My dentist was kind enough to re-call it in to a Walgreens where it was filled. When CVS eventually fills this prescription tomorrow morning they can just restock it... I would suggest that they put it on the suppositories shelf cuz that's where they can stick it.
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December 2022 by Tonydomonte Domonte
We’re supposed to get a Enoxaparin Sodium Injection only for 30 day supply they give me 75 day supply and they don’t want to take it back bad service i’m not going to do any more business with this company And they gave me a bad attitude
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August 2022 by Victoria “Vikky” rose
I ran out of my rescue inhaler so used my lunch break to pick up my refill. Unaware they took lunch at 130 I got there at 133pm. Ran into pharmacy staff and explained this is my only time out and ran out of my rescue inhaler could she please do me the favor I'm having trouble breathing. She said no she was on lunch.
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August 2022 by Jeanne Amaral
Very sociable employees.
I feel this is the only pharmacy I shop at and I don't think I will go anywhere else.
