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“Update: Had a bit of an issue with a rude manager when trying to open an account, but the VP of Marketing reached out to me, so I decided to give them a chance and become a member. The process to set up an account was super easy and intuitive, albeit a bit buggy running on Firefox instead of Chrome, but that's most sites these days. The application was processed quickly, and it seems like they take security very seriously. Their mobile banking app is a bit bare bones and old looking, and it shows an ad for their services every time you open it (you can thankfully dismiss it), but it does the job that every good mobile banking app is supposed to do (check balances, deposit money, etc...)”
“This is a great bank
Our family loves Tracey, she’s awesome Manager!
Most of the tellers have been very nice and helpful as well
Our kids really love their coin counting machine.”
“Wonderful experience. Richard was very informative and helpful in assisting what the best option would be or us. Branch manager was also very friendly and helpful! Highly recommend.”
“Have been with this bank since I was a teenager. Will likely never change banks. Always greeted with a smile & tellers are very helpful. Security team is excellent.”
“The crew there is just unbelievableProfessional and just so helpful. Everyone of them have gone out of their way to help me. Above and beyond-hard to find these days”
“This is by far the best bank ive ever had in the city and im glad i switched from bank5 to them. Paypal got hacked and account was in negative and rockland trust took care of it immediately even when paypal didnt. When i got hit with overdraft fee they reversed it (rarely happens but people make mistakes). Checking and savings account are 100% free and never got hit with any hidden fees or monthly fees. Everytime i go to my bank or call customer service they are always so polite and professional.”
Open 24 hours
87 Mariano Bishop Blvd, Fall River
Banks
Closed
215 Pleasant St, Fall River
Banks
“The service is very efficient , employees are professional and courteous, they treat you like family, make you feel very welcome and always willing to help if there is a problem.”
“My wife and I wanted to say thank you to the Alltrust the Fall River Branch. We are simply amazed how efficient Alltrust is. They made the loan process so easy to complete and was great to deal with.”
11AM - 2PM
55 13th St, Fall River
Banks
“They are always the most pleasant, patient and kind with me and the disabled people i work with. Always go to this one❤️ Also the security guard is so sweet and helpful on Sundays.”
“I am a long time customer of Webster Bank but I am fairly new to Fall River. I have to say, this location didn't disappoint. Great service as always and never any issues. I was slightly disappointed when the plymouth ave location closed, as I live right near there, but I soon realized the other location is also super close.”
“I have been at St. Anne's Credit Union for about 5 years now and I am so happy I left the 'big banks' and all their charges and terrible service. Here at St. Anne's Credit Union the tellers are always so helpful and double and triple check your deposits, total amounts etc... I opened both a checking and savings account with them and have had wonderful service with everyone here and all the other locations in the Southcoast. Once, I made a deposit and the teller at the drive-in called me about 4 minutes after I left to tell me that the amount was $50 more than what I wrote on the deposit slip. He said that he corrected it and that there would be a letter mailed to me also. The next day in my mail was the envelope from St. Anne's with a copy of the deposit, the correction and balance. I was so impressed with their courtesy and promptness. If that had happened at the other bank I was at, they would not have informed me with a personal phone call, and would have been a week or two before a letter came. I am so happy and feel so secure with St. Anne's Credit Union everyone should have an account here.”
“Not a bank member personally, but I use this branch to send my landlord his rent money. Workers are always upbeat and maintain a positive attitude. My only complaint is that majority wise- you will be waiting a long time to get through the line.”
“I was just served by a very friendly and very helpful girl, usually they don't have patience with Brazilians, and she was super kind to me ❤️ nireida her name”
“Great credit union! (Hate dealing with big banks.) I've been doing business with them for almost 50 years. The only negative thing I can say is that the atm at their south end branch is constantly down forcing me to travel to their main branch to avoid atm fees at other banks or stores. Just replace the darn thing!”
“Extremely kind and helpful tellers! Made what I thought was a very complex situation quite simple! Answered every question with speed and great knowledge! A lot of salty and ungrateful people in this branch tho ? not the workers, the people in line”
“I have always been treated well at this and all Citizens Banks. The tellers go above and beyond what their job requires. I feel valued because if I have a problem, they help me work through it, I never feel rushed. I've recommended them and wouldn't want any other people with which to bank. Thank you.”
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“Claire Rabbitt assisted my brother & I with a complex IRA situation. She was amazing - clear & concise. And so very kind! We felt comfortable & so blessed to have her assistance!”