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August 2024 by justin lewin
Susan was very Helpful Indeed. Switching Insurance Companies was very easy and understanding with her Help. Also after switching with her a few days later I needed to file a glass claim she was so helpful in showing me how to make the Appointment step by step. Thank You Sue for all of your help and hard work. Would recommend if you ever need any Assistance to go through Sue. Thanks Again
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July 2024 by Pinta Da Mãe
Never goes to this guy especially if you have young kids. He won’t give a quote for young drivers .Also if you have other vehicles and properties he will only give you insurance all or nothing “here we want all or nothing “.
Thanks for targeting young drivers.
There was no attitude at all, you just don’t like the truth. I spoke to you with respect and right. You’re just upset because I didn’t give you business of my 4 vehicles and my mortgage. My decision not yours. I am insured just looking around for better prices. Have a good day because I will .!
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January 2024 by L Fx
Horrible communication and then the audacity to be rude to you after you try to situate things because of their incompetence
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August 2023 by JP
Great experience there yesterday Susan was very helpful + knowledgeable and efficient
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March 2022 by Steve Wadman
Update. Tried to give Jim another chance and switch my car insurance to him this year. They Mailed out the cancellation form to my old agent instead of faxing like every other company does. Due to that fact payments were made on my old policies as well as my new ones. Should have taken my own advice. FIND A NEW AGENT !!!!!Zero stars if I could give it but I can’t. Jim did not set up my insurance payment correctly with my insurance company so when my home owners policy was due the company withdrew the payment from my bank account and not from my mortgage company. When it was brought to Jim’s attention it took over a month for the issue to be fixed with no help from Jim. They eventually stopped taking my calls or calling me back. I had to block my number when calling in order for them to pick up, and then Jim was always with a customer and never returned my call. FIND ANOTHER AGENT. .
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March 2021 by Lucas Lavallee
Been using then for the last 15 yrs or so.. worked well most of the time
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March 2019 by craig perry
Had a tight deadline to secure insurance for a new home purchase. Walked up to Viera Ins in the middle of a snow storm after the business had closed early for the day. Knocked on the door a few times and Jim came out from the back, took care of everything in less than 24hrs and helped me land the house. I also get thru on the phone everytime I call and have always thought they were professional and friendly.
