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September 2023 by Jesse Soriedem
Adopted my German Shepherd here. Best decision I have ever made. Staff were friendly and courteous. Next adoption will definitely be here! Thanks Terri
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December 2022 by Natasha LePage
Last year we rescued Buster from Fairhaven animal shelter. It was instant love for us and our other dog Luna. The experience we had was phenomenal. They not only contacted us right away to set up an appointment, but they also made the process of taking home Buster quick and easy. We couldn't be happier with our decision to go through them, would definitely recommend.
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December 2022 by Lexie
The day I called, Nobody answered. I wasn’t sure if you needed an appointment or if you could just show up as many animal shelters have turned to appointment only due to covid. Couldn’t get through to anyone so we decided to show up. Saw one man with his feet up at his desk chatting with another man. We waited patiently for their conversation to end, He said we could just go ahead and look at the dogs. So we went into the kennel by ourselves and looked. We (Another person I was with and myself) both found a dog we wanted, Filled out an application, The man said if we’re approved we will definitely get a call, If not I guess we won’t hear from them. During that same day we applied at two other animal shelters and got accepted to adopt at both of them, We are actually in the process of adopting a dog in Dartmouth. Weird how we didn’t get approved here but everywhere else we did. The man working didn’t seem to have a care in the world. Sad because they always post cute dogs on Facebook (When we went in they only had two and one aggressive one). Probably won’t come back here
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December 2022 by Martha Hopkins
Can't get them to answer phone to take an animal abuse report!!!!
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December 2021 by Sarah Lighthall
My boyfriend and I had an amazing experience here .. everyone there is so caring and they truly care about the animals n match them perfectly I would suggest this place to anyone
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December 2020 by Kelly Casey
Vastly unprofessional. They are only open 9-3 during the week, so if you are a working person, you have to wait until the weekend to go in. They will not take applications for adoption online. Then they will say, "Don't worry, it's not first come, first served. We review all the applications to make the best decision for the animal." And then you discover that in the process of waiting a day or two, the animal is already adopted out to one of their friends. Go elsewhere to adopt so you won't be disappointed.
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December 2020 by Lynn Fowlie
The ACO is very kind and caring. I adopted 3 cats from here and my parents adopted 1. He picks the best person for the animal and I would go back again.
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December 2020 by Kenneth Fowlie
Great animal shelter, the Animal Control Officer and Assistant Animal Control Officer work hard to ensure all the animals go to the best home possible, I have adopted 3 of my cats from them.
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December 2019 by Pete & Deanne Annunziato
The place is clean and the animals seem to be well cared for, however do yourself a favor and go to the Dartmouth animal shelter. They do it right and efficiently.Fairhaven will leave you hanging with NO communication and you will wait week(s) to hear back from them... If they get back to you at all. It seems like they don't won't the pets to find good homes quickly. Not impressed at all with the customer service and dismal communication.
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December 2019 by Grace Perry
I came across 2 young owls that were abandoned by their mother and called animal control over a span of 2 days only to get no answer. Because of this I was forced to locate a sanctuary far away seeing vets cannot help wildlife, still with no answer from animal control. Utterly ridiculous, all they had to do was answer the phone when I called them after I found them in the first place.
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December 2019 by Derek Mendes
Great customer service very friendly and a very clean place
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December 2018 by Jackson
Very clean and volunteers are friendly, helpful and care about the animals.
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December 2017 by Benita Ryan
Went to visit a surrender dog "Toby" call prior to visiting . The woman that answered my call said that "Toby" was available so I said I'd be over! She said I'm not taking any more applications as of my phone call!She just made that decision on the spot! WOW I went over anyway, she said that she had a dozen or so applications. I asked why won't you take mine?...What happens if some people cancel, some aren't qualified etc. She looked at me an didn't answer! It certainly appeared she had the owner picked out already....That's how it looked to me and my friend!I am totally discussed by how I was treated by this woman. Sadly I didn't get her name! She is completely unprofessional and certainly needs lessons on how to deal with the public! She deserves zero star! The young volunteer that showed us the pup was very friendly! She deserves 10 stars being able to work with the other woman! I would avoid Fairhaven Animal Control at all cost! She'll never see us again there are way to many fine establishment that have wonderful animals and know how to work with people!
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December 2017 by Jessica Silva
I put in an adoption application 2 weeks ago and was told I would hear back from them. These past 2 weeks I have tried to call and get in touch with somebody on the status of my application. I've even left a voicemail. I never heard back from anybody or could get in touch with anybody when I call. I even messaged a volunteer and still never heard anything. I went by numerous times they were always closed. As I pulled in the parking lot some man happened to be pulling out and told me the puppy I wanted got adopted last week. I could still be waiting to hear from them. My family and I are very disappointed and they are very unorganized. Maybe I should have read the reviews before we got our hopes up.
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December 2017 by Brenda Maciel
Shelter was clean and neat volunteers were friendly and helpful as well as the acoI volunteered there for many years and i was happy to see the shelter was running smoothly.
