CVS has shown significant improvement in customer service, especially in the pharmacy, which is now better staffed with shorter wait times. A recent experience highlighted the efficiency of the pharmacist, who quickly arranged a prescription refill while traveling. Customers appreciate the friendly and helpful staff. However, there is a request for more employees to assist customers quickly, as self-service should remain optional.
Paige is unprofessional and speaks rudely on the phone then proceeds to speak poorly about customer after hanging up phone. Overheard her while waiting in line for 15 minutes
December 2023
Arrived at 7:55 for my 4 year olds prescription and they were closed already… sign says they don’t close until 8pm… now my son has to go without his medicine for half a day because y’all wanted to go home early ?? #dobetter
November 2023
Far better than they used to be. Pharmacy is better staffed, haven't seen the horribly long waits of a few years back.
