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“Nothing but positive things to say about this bank. I came here after leaving St. Anne's Credit Union and they gave me absolutely nothing but problems, headaches and a hard time. They would always lock out my account for fraudulent activity when it was always a transaction processed by me. And they're closed on weekends so you can't reach anybody through customer service. But with Rockland Trust they're open 7 days a week and customer service is always available which is very helpful because I need to be able to access my funds more on the weekends than any other time. And from the minute I walked in the door, Yasmin was answering every question I had and it was all answers I was hoping to hear. I highly recommend Rockland!”
“I went into this bank for the first time last week and had the pleasure of having Rachel assist me. She was so kind and really went above and beyond with a smile on her face the whole time. When I left I called my husband to tell him I will only go to this location from now on even if it is not the closest to me. So worth it when there are employees like Rachel who genuinely care!”
“Kate was exceptional! Unlike the rude, uncaring , inconsiderate New Bedford location. I had an issue for a month and a half with a certified check drawn on their bank. Kate not only handled the issue within 15 minutes but also will only be helping me with future transactions, it’s like a night and day experience between branches where the New Bedford location is the wicked witch of the west. In Kate’s Branch I was not only welcomed but also MY NEEDS WERE MET unlike the uncanny New Bedford Branch with their “I don’t know what to tell you.” 10/10 stars for Fairhaven”
“I hop inside every week to deposit my paycheck and everyone there are delightful. I love how they and I crack jokes about my handwriting and everyone is so nice and smiling. See you guys again soon!”
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“Rob from all trust has been extremely helpful in assisting us with transfer of accounts, business accounts, paper work, and all that good stuff you have to deal with at banks.He has been professional, responsive, informative, and timely throughout the entire process.I could not be happier with the service, thank you again Rob.”