Alden Buick GMC, located in Fairhaven, Massachusetts, is a full-service GMC franchise dealership offering a wide selection of new GMC models and pre-owned vehicles of various makes. Customers appreciate the knowledgeable and friendly staff, who provide a welcoming atmosphere and ensure all questions are answered thoroughly. The sales representatives, like Justin and Dan, are noted for their professionalism and attentiveness, helping customers navigate the purchasing process without pressure or upselling tactics. The dealership features a fully certified service department capable of maintaining and repairing all vehicle makes and models, along with a two-story parts department stocked with Genuine GM parts. Additionally, Alden Buick GMC has an ICAR certified Collision Center that collaborates with all insurance companies to deliver efficient repairs. Many reviews highlight the exceptional customer service, with staff willing to accommodate special requests and follow up after purchases to ensure satisfaction. Customers report smooth and transparent leasing experiences, with no hidden fees. The dealership's commitment to customer care and satisfaction sets it apart, making it a highly recommended choice for anyone in the market for a GMC vehicle or needing automotive services. Overall, Alden Buick GMC stands out for its outstanding service, knowledgeable staff, and customer-focused approach.
The custom service team was on point, especially Karen, she is very knowledgeable.
August 2024
Excellent customer service before, during and after repairs and maintenance. All from Karen and the Maintenance Department Manager.
August 2024
Justin was very kind, attentive, and helpful in getting my wife and I into a new SUV. Great experience and I recommend you see him for your next purchase.
