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January 2024 by Gloriaeugenia correa
Nice clothes
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November 2023 by Christopher Greenberg
There is a variety of clothing for men, women, and kids. Friendly staff, clean and organized. There is plenty of parking here.
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November 2023 by Dimayma Belloni
Good variety and lovely staff!
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November 2023 by caro n
Went into the store to return two unused products after 30 days instead of mailing them back since going to the closest store was convenient. Customer service was horrible . The manager was rude. Do yourself the favor and drive 10 more minutes to the location in Saugus or Cambridge . Left the products there because I have no used of them . Useless employees
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October 2023 by Anna Greenberg
Long time fan. Sizes feel different for jeans then they used to. They run small and are very long. Found comfy leggings this visit
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June 2023 by Mohamed Malih
Don't go to this store!!! They have a %@#%=?% customer service, I asked the lady for the bathroom, my 7 yo daughter wanted to use it, she literally said : bathroom out of order, you can use home depot!!!! Who in the world can say such thing, how dare you!!!!! you're Old Navy, this name is a shame, or at lest the company needs to hire good people. If they don't have in service bathroom, they shouldn't send people to the other brands! What a shame!!!!!!
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April 2023 by Nicole La Hoz
I always love Old Navy. Three-fourths of my closet is probably from there, and I always love going to the Everett store since it has a good selection. However, last night, my boyfriend and I kept being followed around the store by the same three employees. Anytime we looked over (because we felt like we were being followed), they would do something random, like suddenly needing to grab clothes in our direction (and immediately putting it back when we moved) and playing with a bouncy ball...It was really odd and incredibly uncomfortable. And I don't understand why! Was it his beard? Was it me wearing sweats? We were picking up an online order, my boyfriend was going to try on clothes in the fitting room, and I planned to keep shopping around while he was in the room. After we realized that we were being followed, we returned the order and left the items we were going to buy. I get loss prevention policies, but this was so blatantly obvious and uncomfortable.
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April 2023 by Sarah S.
This particular old navy is fine, my complaint (which is about the company itself) is that they just quietly took all the plus size out of the store. There's a few pieces scattered here and there but for the last couple years I've been able to consistently go in this location and try on most of the clothes. There are very few brick and mortar stores I can do that and now I've lost old navy. Back to ordering everything online again I guess.
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December 2022 by Lisa Amado-louis
Jen the manager was very helpful and her staff were so friendly. I keep going back because they are the best.
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July 2022 by Alison Holden
Store is clean and pretty big which is nice, but last I went there, almost all the clothes were L-4XL so I had trouble finding things. (Love a good range of sizes but I still need my S/M!)
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May 2022 by Kristin S.
Not enough employees, clothing organization unclear, and the vanity sizing is out of control.
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May 2022 by J Le
Very quick, picked up an order I placed online. It seemed like only a few seconds.
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December 2021 by Lydia C.
The staff at this location are super friendly and great at their jobs. I went in today to return a bunch of items and see if I could get one in a new color because the website made the color distinction on a pair of pants looks nearly the same.... yeah not at all in real life! Haha The cashier I had was so efficient in helping with the whole thing. It was a quick in and out of the store and totally satisfied
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November 2021 by Alyssia Ioannou
Nina and Myah, were so welcoming and nice. I have never had a better experience at a clothing store ever! I highly recommend this location, polite staff and clean store.
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September 2021 by Debra Daley
IM JUST A SHOPPER!!! Love Basically all stores, look hard enough whether it be Nordstrom, Saks off Fifth, Saks etc., one can always find something. I've had great luck at old navy (sales & old navy $$$) has helped. Skorts, yoga pants, tops & shorts to name a few & they have withheld many washings.
