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April 2023 by M B
A little wait for availability in schedule, but results were worth it
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July 2022 by Anneliese Brosch
I can't say enough about Cape Ann Auto Body. My car happens to be unlucky and it has been hit by someone else 3 times while it was parked. Cape Ann Auto Body has been a dream to work with. They have worked with multiple different types of insurance providers (including one time my own since it was a hit-and-run). Patty is so friendly. Steve runs around here there and everywhere to make things right. This is an amazing family business and we are so lucky to have had them in Essex for so many years. Thank you!!!
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October 2021 by Arden Dore
Was involved in a hit and run in my driveway and managed to do damage to my car and my husband's brand new car. He never knew until I got home after going out to breakfast with my buddies and gave him the news. LOL! Cape Ann Auto Body took great care of both cars quickly and you would never know anything ever happened. They are true professionals, fair and great people!
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July 2021 by Corbyn Whiles
Fantastic business. They were unbelievably quick and professional. I had what I thought to be a serious car issue and they had me fixed up in a day. Very fair prices and super friendly. I can’t recommend enough!?
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July 2021 by Corbyn W.
Fantastic business. They were unbelievably quick and professional. I had what I thought to be a serious car issue and they had me fixed up in a day. Very fair prices and super friendly. I can't recommend enough!
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October 2020 by Jeff Rolke
My car got a clogged rain gutter from the sunroof that resulted with water in the floor. The mechanic Joe took great care of my Infiniti. He was clean and neat, the service took exactly how long he said and the car has had no issues or smell since the service was performed.
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October 2020 by jon desmarais
Good honest shop
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August 2020 by Stephen Fallon
Great people across the board! Exceptional is probably the word. I thank you, Robin, Patty and Joe!
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June 2019 by Chuck McCarthy
Family business also treats you like family. Been going there over 30 years. Thank you. I could never ask for better
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January 2019 by Richard Mulley
Been here twice for service. Friendly & professional. Unlike most other repair shops, they don't try to sell you more than you need. Haven't done very complicated stuff yet, but skill level seems pretty high.
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October 2018 by Donnie D.
Dick is the best. Honest to a fault and solid workmanship. Accommodates auto-emergencies and works through the "it's making a funny noise" with you. Reasonable prices and great customer service. Can't beat it.
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May 2018 by Arnold P.
Brought my car in for a repair after an accident-( not my fault- backed in to, but extensive none the less. The staff at Cape Ann were extremely professional to deal with. Took care of all billings, and the work they did on my car was top notch, done in an appropriate period of time. Exceedingly happy with their service. Highly recommend them.
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October 2017 by Sheila Linehan
CAAB where you get treated like a person with very reasonable pricing & quality work.
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July 2017 by Javier Noguchi
Steve Pascucci provides great customer service at a reasonable cost. The car came out looking better than new. Work was completed on time, and the rental from enterprise in Gloucester was almost painless. The rental car company even delivered the car to cape ann auto o body.
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August 2015 by Eleanor Dorr
I have used Cape Ann Auto Body many times for major body work to small scrapes. They are very nice to work with, honest and straight forward. Very Fair pricing and good scheduling.
