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February 2024 by D M
Great experience…Nolan was so helpful.
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December 2023 by A Almanza
Only Verizon store on the island. So they barely staff it, and the staff knows you have zero options. If even 2 people show up at the same time, there's a wait because they only have one person working. Good luck to you if you showed up behind someone that needs more than 10 minutes of help - you're stuck. If you get there and there's already 2 people or more there, forget it, turn around and go do something more useful with the rest of the day.
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November 2023 by Allison McKinley
I have been a customer at the Verizon store in Edgartown, MA for the past 3-4 years and have needed Noland's (Manager at the store) assistance a number of times over the years. He has helped me with the purchase of new phones, technical help with them, and lastly, guidance related to a problem with my 82 yr. old sister "s flip phone, most recently. In all interactions,he has patiently explained options, provided information reegarding coverage, operation, and cost. I have also seen him manage customers waiting, with fairness, respect, and professionalism.It is my understanding he operates as the sole employee most of the time without help and without any break coverage. I know this because I have seen it over the years.It is my hope that you realize how much he provides to our island community and that he is shown the appreciation and value by your company that he deserves.Thank you.
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November 2023 by Daniel J. Adams
Nolan deserves a huge raise in pay, a grade promotion, a housing allowance, an award, a competent well paid subordinate or two, and much thanks for single handedly keeping the Martha’s Vineyard Verizon Store in business. Thanks, Nolan!
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November 2023 by robin lowe
Friendly knowledgeable, and took care of purchasing a new phone and accessories quickly!!
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October 2023 by Karl Buder
Knowledgeable and experienced staff person. Thinks quickly on his feet because his credit card terminal went down during my transaction. He directed me to a branch of my bank 150 feet away. Got the cash and completed the transaction. Despite a store full of customers and being the only person on duty, he kept his cool and did his job well.He deserves a raise, in my opinion.
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October 2023 by Robert Buhler
The guy who worked there said and I quote "I don' know how to get your friend off your account so they can have their own account." Really? Then he says, " I just sell stuff, you dont make money doing that. You can only do it online." Well the reason I came in is because I could not do it online, and this uncaring guy showed no sympathy and went on to the next Verizon s****** If it was my store he would be fired, but it's the only Verizon on Marthas Vineyard. Still says Verizon on the building, but it's some other company.
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October 2023 by Dani D
Nolan was super helpful and very knowledgeable 10/10 would go back next time I need a new phone!
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October 2023 by Kerry Ludwig
Nolan was so friendly and helpful!! Amazing service. Thank you!
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September 2023 by John C Anderson
The people at this store have always been very helpful, knowledgeable and friendly to me , they have answered, fixed , have always told me about new products for my account and resolved any problems I have had over many yearsThank you
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September 2023 by Jean Kelleher
We are so lucky to have a Verizon store on island. Saved me a three day wait for charging accessories and Nolan was very helpful.
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May 2023 by Brian Beasley
My phone was not working and I thought I might need a repair or a new one. Austin was incredibly helpful! He had my phone working again and me on my way in minutes. Thank you. Have had great experiences with everyone that’s helped me every time I’ve need to go in. Thank you Nolan and Austin
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March 2023 by Philip Hughes
Great service and very knowledgeable
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March 2023 by She Shell De Paula
At this store I waited more the 40 minutes each time and the employee is sitting down more the 40 m and nobody ask me to wait or good morning, welcome. They don’t care about the customers! I will give up! They is terrible customers serving. I’m so disappointed
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February 2023 by Laurel Welch
All 3 guys were WONDERFUL! Nice, efficient and patient. GREAT EXPERIENCE!!
