-
January 2024 by Robert M
We are writing a review about our experiences with South Easton Motor Sales today because they have just completed servicing our Jeep Cherokee due to issues with the electronic brake module. We have purchased 5 cars from this Pre-Owned shop over many years, and have experienced great customer service each time. This time, the issue is one that is common to many Jeeps of our cars' age. In fact this part was previously replaced by the dealership, only to have problems occur again in six months. They evaluated the issue, deemed it was the same problem as before, and because of the warranty, they were able to have a new part replaced and installed, for just the cost of the labor. They further examined the car, and did additional sealant work around the area where the part is housed, to protect it. At each step of the process we were treated with respect, and appreciation for our business. The owner and staff were courteous and helpful throughout the process.
-
November 2023 by Corey Joress
Just purchased a Jeep Grand Cherokee and had a great experience! It only took an hour and a half start to finish and they were so nice/down to earth and not pushy at all. I honestly never want to buy a car anywhere else ever again!
-
October 2023 by Glenn
These guys are awesome. My first experience with them, and as a retired bank regional VP I preached customer service to all my staff and I appreciate it when I receive it as well. I found the used auto I was looking for online and it was at SEMS, so took a ride up from Cape Cod to check it out. There lot is full of beautiful used cars and priced very reasonably. Erik was so easy to work with and very professional. We bought it, and a week later drove back up to pick it up. After leaving the lot we had a little hiccup and I called Erik ... they bent over backwards to quickly respond take care of the issue. It's also a plus that they have their own shop/mechanics on site as well. If you need a used car, you need to check out SEMS large inventory. I've already referred them to friends, and it's where I'll go again if I need another car in the future. I now have a 2018 Ford Explorer that looks like it just came off of the showroom both inside and out.
-
September 2023 by Marty Shannon
I bought a 2016 Chevy Colorado here in June of 2023. So far the vehicle had been excellent and I’ve had no issues. All the staff there have been very helpful through the whole buying process. The owner of the dealership Derek was who I dealt with the most and sold me the truck. He was very honest and up front about the condition of the vehicle and made the buying process very easy. Will definitely go back when looking for future vehicles.
-
September 2023 by Greg McLaughlin
I spend the first 10 minutes looking at a car that was already sold. This continues like a comedy skit for the next 10 min as the salesmen struggles to find cars that are actually for sale because they are ridiculously disorganized. Finally, I test drive a car they are pretty sure is available. During the drive, it starts raining. I find that the wipers are in complete ruin, making it extremely difficult to drive back.Absolutely ridiculous to be given an unsafe car to drive!! They were disinterested and argumentative when I brought this to their attention. Red flags on top of red flags. Stay away!
-
August 2023 by nicole holden
I had a wonderful experience buying my Jeep here; everyone there was efficient, kind, and super helpful. I highly recommend them for any and all of your vehicle needs!
-
August 2023 by alyson ando
South Easton Motors is excellent!! I’ve bought every car of mine here since I got my license. Derek and his staff take great care of my car whenever needed and have an amazing selection of used cars. Always happy to support SEMS.
-
July 2023 by Kyle Hunker
The owner and his team went above and beyond to make sure the truck I purchased was in top shape before it left the lot. They extended the warranty and proactively addressed a minor issue that came up. I'm impressed with the sincere customer service from this second generation family business.
-
July 2023 by Boudica X
Just purchased a 2013 Mazda3. Very good experience. Car was very well prepped. New tires, brakes, transmission fluid and oil change. Price was fair and the price offered for my trade was fair. Got a decent financing rate through Rockland Federal. Derek and Lisa were great to deal with. Friendly, professional and efficient. Highly recommend.
-
July 2023 by Sorreno777 S.
Just bought a 2013 Mazda3. Very good experience. Price was fair. Price for my trade was fair and got a good rate on the financing. Derek and Lisa were great to work with. Friendly, professional and efficient. This place has a great reputation locally and I found that reputation to be well deserved. Highly recommend.
-
July 2023 by Ken Dall
Keith and the entire service department has always done an excellent job for us. Whether it's a recall situation or a regular maintenance or repair they are more than fair and always answers the phone! Would look nowhere else.
-
June 2023 by Drew Mazzeo
I highly recommend this dealership. Their inventory is very impressive, but the vehicle I decided to leave with was exactly what I was looking for. I'm writing this review a month and a half later to give my gratitude and just say that you can count on them. Very trustworthy and easy to work with. Saw with my own eyes they have the skills in the shop to back their product. Extremely happy with my purchase here. Five stars across the board!
-
June 2023 by Marc Berry
Have to say this place is absolutely amazing! The inventory is phenomenal, they've got vehicles in a large price range, and a huge variety!. I wasn't sure what I was looking for to begin with, strolled the lot and fell in love with a Jetta. Test drove it, and we purchased it the same day!The price was higher than we were originally looking to spend but the deal was amazing and the customer service was out of this world. Super family oriented place. We even purchased the slightly more expensive jetta they had available as they are such a trustworthy place! Thanks again.
-
April 2023 by All Phase
I have shopped here twice, Both experiences have been absolutely the best compared to any other dealership that I have been to. I can Confidently say I will not be buying from anywhere else in the future for me or for my kids. The process is so easy, fast, and friendly That I would recommend this dealership to anyone that I know who is looking for a vehicle. Great place !!!!!!!! people.
-
February 2023 by Brittanie Brown
Update: they ended up fixing some of the issues on the vehicle for only 100$ and even sent someone to my work to pick up my car and drop it back off to me before work was over.Absolutely terrible place to buy a car. I have bought 2 cars from them and dumped nothing but money into each car every single month repairing issues. I am now once again upside-down in a car loan due to their shadiness. They won't make it right and help me get into a car where I will be safe. They don't care about you only your money.
