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November 2023 by Jennifer “Grandma Jenny” Higgins
I bought a DUD!! I went there by myself trusted them to sell me a good car and I already had to replace the transmission pan. It needs a oil pan and the whole muffler system is rotted!! Including cats. Also it's sitting in my driveway undrivable because it needs a steering pump!! I'm still making payments for nothing
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November 2023 by VenkataKrishna MS
very very pleasant experience. Though i did not end up buying here ,i truly wish i did, such was the comfort given to me as a customer by Gary, super nice person was extremely patient n understanding n helpful. Just that the bmw i looked was great but had to pass given it was a v8. His son Jacob from the brief conversation i had was great sounded v gentle n genuinely concerned for customer i truly hope i buy a vehicle with them sometime for the kind service they rendered. Highly recommend them n my best wishes to Gary and his team.
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November 2023 by Kingsley Onuwa
Jake is a nice guy, wonderful negotiator. Always looking out for his customer's best interest. Jake will never intentionally want to push you into getting a car or a deal that will not make sense at the long run. It was nice doing business with him as the car I bought from him still serves me till date. He helped me cut cost of little expenses. I highly recommend buying a car from furnace book car.
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November 2023 by Danielle M
Jake was very professional helping me purchase a car for my mom! The whole process went smoothly and the car is reliable. Would recommend.
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November 2023 by franklin onuwa
Jake was absolutely awesome. He took his time to understand what i wanted and gives me the some many options that fits my demand
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August 2023 by Selena
Bought my first car here, everyone was very responsive and helpful :)
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July 2023 by Tilda Stevens
Ali (the car salesman) hit on me and then sold me a car that is going to need god knows how much work done to it, I am a student with no money. It was my first car, and as a young woman he completely took advantage all while making me feel beyond uncomfortable.
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June 2023 by Yasin
Ali was awesome! Why? It was not first time bought, buy cars all the time but this time I really couldn’t be happier with the service. Best car shopping appointment I’ve ever had. I I set up an appointment, came in saw the car loved it, and made a deal happen.Thank you for making me feel so comfortable and making my car buying such an easy experience. I won’t go anywhere or recommend any other dealer to anyone else ever again. This was the best car-buying experience of all time!I would definitely recommend it to all my friends and family. He and his team provides above and beyond service! 5 stars all the way!
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June 2023 by Beverly B
I bought my Daughters first car here (Rav4) and it was absolutely incredible. Jacob was so kind and so helpful. Her car has been great only one problem and he was super fast at fixing it. Will definitely recommend to friends and family and will look here for future cars.
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June 2023 by Brianna Still
Biggest scammers out here!! Put me and my kids in a broken car, over priced. Knowing this was my first car ever definitely fooled me. Two months I’ve already put over 1200$ into the car and already know I’ll be putting way more coming forward have an estimate of about 2k more. Horrible customer service, horrible communication. SAVE YOUR MONEY, and believe the reviews that are bad BECAUSE THEYRE THE TRUTH! When I say please pleaseeeee don’t believe these scam artists, don’t! I was fooled so bad, my car was ruled unsafe to drive I’m not even sure how he got a “inspection” sticker, must’ve paid someone.
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March 2023 by Kelvin Garrett
I wanted to write a review on Furnace Brook Motors because dealing with Jake Stone was an absolute pleasurable experience. Jake is a man of his word and would recommend this dealership if you’re looking for a Quality used vehicle.
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March 2023 by River Guthrie
Great experience all around, I was very comfortable at this dealership. Thank you for selling me a good car. Much appreciated FBM!
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February 2023 by George Attieh
What a great dealership!They have a great selection of vehicles the owner Gary was very helpful enjoy doing business with them I highly recommend them.
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January 2023 by Chad Edwards
I love everything about this dealership. Jake Stone is the absolute best!!! He made my purchasing experience as smooth as glass. He handled all the leg work and took away all worries Mine was an online purchase and they're was no hitches at all. I will definitely come back for future purchases. JAKE YOU ARE THE MAN!!!
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December 2022 by Andre Walker
Please please please do your research before purchasing a vehicle from this dealer. You must go here prepared to inspect any vehicle you plan to purchase. If you're purchasing out of state, please do not rely on their words. I purchased a 2000 Monte Carlo and the first thing I asked Gary was, "Hey what are the known issues with the car?" He told me, "I wish there was something wrong with the car". So I made the purchase in PA and had it delivered. Upon receiving the car, the check engine light was on, along with several other warnings. Turns out the vehicle needs several sensors put in, needs new tires and bearings, possible transmission mount, along with some other things. He lied to me about the condition of the car and lied to me about compensating me for being unable to drive the car for a month after receiving it. Said he'd give me $300 towards service. After spending over $1000 on repairs and preventative maintenance, the car drives great. service was bad all around.
