Electronics in Easthampton, MA

“I was very impressed with the customer service! Shortly after I arrived to get a new phone, the woman helping me had to leave unexpectedly. The other team member, James, came over to help and mentioned he was supposed to be leaving soon for his daughter’s first birthday party. He called a manager to check to see if someone was coming to relieve him and was told they would be there shortly. Then, an elderly man came in and was having a hard time with his phone and understanding how things worked on it. James stayed calm and was very pleasant and helpful to the man, offering assistance with multiple things (how to sign into email, how to recover a password, explaining WiFi vs data). His relief didn’t show up until over a half hour later. I felt really bad for him, as a fellow parent, I understood the urgency for wanting to get to his daughter’s party. When his relief arrived, instead of leaving right away, he stayed to make sure everything was closed out with my order and phone transfer, even though I told him he should go and let the other team member help me finish up. I kept thinking how impressive it was that he never once showed that he was frustrated or upset about being late to his daughters party, and that he was so very pleasant under such a stressful situation. Hats off to James! Absolutely amazing customer service all around!”

“I found my very favorite place to get gas & great coffee!!!The customer service is the best. The gas is cheaper, the store is really clean & almost anything that you want or need from a local store.Joe, the man in charge of this 7-ll didn't go the extra mile for me today instead he went a hundred miles for me. Thank you for being so incredibly awesome to your customers. If you need gas or anything from the store do yourself a favor & stop into Joe's Easthampton, MA 7-11.”

“Excelant fast service. I had a previous breach and had the computer cleaned but I got hit again. Computer Works on this breach did a much better complete scan and repair.”