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September 2024 by Dana D.
The most loving, professional and honest vets I've dealt with in the 20 years I've lived on the cape. They're always honest about what my pet really needs and what we can wait on and I really appreciate that! The facility is remarkably clean and the staff always remembers my pet's name. I really enjoy the personal touch and professional training everyone there serves up. Dana D. and Friskie
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February 2024 by William R.
Very disappointed with this practice. Never felt like they cared for the pets as much as the money.
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September 2023 by Diane W.
Thank you so much for your treatment and advice . I have shared your Vet Hospital to others. Diane W
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July 2023 by David E.
Just had urgent care for my 6 year old dog. Very attentive to the concerning issues and thorough. Highly recommend for service and thoughtfulness.
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July 2023 by Amy P.
This place has gotten worse and worse, especially since being purchased by PetVet. They are way more interested in profits than they are in caring for your pet. On our last visit, they required and charged as for a full exam.. even though they had just completed an exam within the last couple months, and we just wanted them to treat her for an ear infection. When we tried to dispute the bill, they threatened to call the police. Their policies and customer service are truly shocking!
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July 2023 by Keri R.
Best veterinary hospital I have been to! They were extremely considerate of my finances and situation. They were able to get me in the same day for an urgent appointment and the best staff I have been around! I wouldn't go anywhere else.
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July 2023 by Brendan J.
I should have listened to all the other reviews. Horrible. Don't take your pet here! They bandaged my dog's paw and put a cone on her. When I got home I realized the cone was way too small and she had already chewed off her poorly fitted bandage. When I called back they offered only excuses and hung up on me.
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March 2023 by Kevin C.
As of now, I have recommended Brewster Veterinary Hospital to six people that have left is Tim Veterinary Hospital and now take their pets to Brewster Veterinary Hospital don't trust your animals care to East ham veterinary service. If you love your pet, you will take them anywhere, but Eastham .
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September 2022 by Simie M.
I took my 18 year old kitty to Eastham Veterinary Hospital for a thyroid problem. I was told we needed to return in 4 weeks for further bloodwork for her medication. I understood the hefty fee for the first visit..but this second visit cost $175 and they told me that it would cost $175/month for my cat to be able to stay on this medication. The receptionist was extremely snippy and cold. I expressed shock at almost $200/month for medication. I decided to switch to a more reasonable and trustworthy vet in Wellfleet, one that is not a corporate entity like this one, and the clinic is telling me now that they will not forward my cat's medical records and, furthermore, that I am never allowed on the premises again. I can't imagine this is legal. Abusive, suspect. Awful.
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September 2022 by Georgia W.
The staff and doctors at your clinic are the best I've ever had the pleasure of meeting. From the second we came in I was helped by the receptionists, kind, considerate and informative with a very worried pet owner. We have definitely had our fair share of bad experiences with vets and misdiagnosis's. My husband and I are appreciative of the great care and compassion that was taken with our puppy. Our puppy normally has a lot of anxiety going into the vet and has thrown up at other vet visits, but not this time at Eastham Vet. What a relief it is to have found you wonderful people. Like many other pet owners, being overly protective and sensitive with new experiences that we introduce to our pets, we have no worries about our return visit.
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August 2022 by Chris W.
I wish I had seen some of these review below before I went there. I am sorry, but I am compelled to say something here. We were charged over $1300 for a simple female dog spaying and microchipping here (microchipping a mere $54.58). This is nearly 3X any average I could find. I am sure everyone there is nice and all, but come on.....$1300??? I am not a vet but question whether some of the many meds given to our dog were even necessary. The procedure itself was billed $662.50. Does anyone looking at this (even vets) believe this is a reasonable charge? With fees like this it is no wonder why people opt not to neuter or spay their animals. Again, sorry....but $1300 is highly unreasonable.
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June 2022 by Brian O.
VERY stressful experience. I called Herring Cove Animal Hospital in Ptown to make an emergency appointment. They booked me an appointment 2 days later. I didn't know they routed the calls to Eastham and the person who took my appointment didn't tell me. So when we showed up in Ptown the sign on the door directed us to Eastham. We called them to tell them we'd be 15 to 20 late minutes. Eastham refused to see us because we were late despite it being an emergency and despite the poor communication. Though the office manager went back and forth with the doctors a few times at my desperate insistence the answer was still no and she hung up on me... I was very stressed and though not rude or terse... I was panicked. I know the cape is totally over capacity for medical services for all of us humans and dogs and cats. I'm sure Eastham is doing their best but this situation was horrifically handled and it leaves us very nervous about vet care on the cape.
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March 2022 by C S.
I've been taking my pets here for years, never again! First, it was very expensive!! Shortest exam in history and the vet was unfriendly. I also felt like I was being upsold things that weren't necessary. What a horrible experience!!
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December 2021 by Brad R.
We used Eastham Vet for years - years and years. We were happy, and then they were sold to a corporate entity. What irritates me so much is that this office refused to send my dog's prescription over to Chewy to be filled. Instead, I am being forced to go to their office and pick up the script they're holding hostage in the hope that they get the $$$ when/if I choose to fill the script at their office. Well no dice, I will not buy anything from these folks. It's this short sighted inconvenience and greed that made me take the sound step to go to Wellfleet Vetinary Hospital. Plus, The staff at WF is comprised of the folks who started Eastham way back when - so it's good be be back with original crew.
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June 2021 by Noreen B.
I am very upset with the way I was treated over the phone by a woman with the name Jen. I live in Provincetown and usually use Herring Cove Animal Hospital that is also located in Provincetown. I called Herring Cove this morning and was asked to leave a message because they could not pick up the phone at 10am, so I left a message stating that my dog has had diarrhea for 3 days and I was VERY concerned , so please call me back. I never heard back from them ,so I called back at 3pm only to get a message again the same one saying to leave a message and then the voice mailbox was FULL , so I could not leave another message. I checked their website that gave their hours as being open from 9-5 Monday thru Friday.which today is Tuesday, It also said they were CLOSED !!!!!!!! So I call Eastham veterinary that is affiliated with Herring Cove and spoke with someone by the name of Jen, who after expressing my concerns with my dogs health and then explained what my experience was with the Herring Cove screw up. Only to be told that the vet was on maternity leave for 8 weeks and that they close 2 days a week at noon!!!!!!!!!! and that there is not a vet available on site for 8 weeks which I know was not true, because 2 weeks ago I spoke with a temporary vet there. Jen repeatedly told me that they would not update the website to reflect any time change or vet's new scheduling so that people would not be worried that no one is getting back to them with their dogs health and concerns. Jen also told me if I didn't like it that I could go somewhere else, which I responded that I most certainly will!!!!!!!!!!!!!!!! I also said to her that it is extremely busy here on the Cape with people and their pets now is not the time to cut corners and please keep people up to date as not to worry, like I did. It is very difficult to find a vets office in our limited location but this was completely unactable, unprofessional behavior. So I felt the need to share my horrible experience and now will try to find a new veterinarian. Thanks Noreen
