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“We went to the Norwood store today to do several things on our phone plan and had a great experience. Orlando was very helpful and friendly, and was able to handle everything we needed quickly and easily.”
“I visited the Verizon Store on Linden St in Wellesley to be greeted by Isaiah. I was happy to see him as he had previously helped me. Again he was gracious,helpful and patient in answering my many questions. Excellent Customer service.”
“Went today to get wife new IPhone. The staff was very helpful and knowledgeable . Answered all of her questions and helped get the new iPhone started. We highly recommend this location for any of your IPhone needs. Besides being knowledgeable, the two gentlemen that helped her were very personable.”
“In July of 2017 I walked in. Four or five customers were ahead of me. One guy was working behind the counter. The first person approached and asked "habla Espanol?" Si' he replied. This person was relieved and left very happy. The next person asked "fala portugues?" Sim He replied. This customer was also relieved and left very happy. Then it was my turn. I asked " you don't speak English also do you?" Yes I do my friend - how can I help you. I'm a customer since that day! Victor and I have become very good friends. Victor owns this franchise and has ZERO EMPLOYEES. He works here 7 days a week. His dedication to his customers is unmatched I'm sure. I'm willing to bet that Victor's loyalty % from his customers is the highest in the whole company. The fact that this store is in a "lower income" area makes the fact that he is still here 6 1/2 years. Still ZERO EMPLOYEES. I BELIEVE THE COMPANY SHOULD RECOGNIZEAND SHOW SOME KIND OF APPRECIATION for Victor's dedication and success.Thank You reading thisStay Safe”
10AM - 6PM
211 North St, Foxborough
Mobile Phones
“Shout out to Darnel at the Foxboro store. My wife & I just met with him to discuss our Verizon & Fios services and rebates. He is awesome to work with, knowledgeanble, Polite. and very helpful! Thanks!”
10AM - 8PM
20 Stockwell Dr, Avon
Mobile Phones
“I worked with a gentlemen here yesterday on switching out my phone with a new one. He was super helpful and pleasant. As I waited for my phone to load, he assisted others and was very pleasant with everyone. Great customer service!Thanks,Shakia”
“I was desperate to talk to a human who worked at ATT about non-urgent damage on my iPhone's lens, but kept getting redirected to ATT's self-service model in my multiple attempts on their site and phone system. As a last attempt, I called this branch and Colby (store manager) answered. Although I know it's not his role, he patiently explained my options for addressing this issue in layperson's terms I could understand. He even walked through specifically what section of my bill I needed to look at to determine my coverage benefits, and then from there gave me clear next steps of what number to call, what to say, how much I could expect to pay, and how long it generally takes. He was professional, knowledgeable, and communicative. When I got off the call, I felt I had been helped with all my questions and it reminded me of the olden days when customer service was a service hallmark of many retailers. Because of this, I will continue shopping at this ATT Dedham branch. My experience over the phone was A+.”
“Luis is very knowledgeable and extremely helpful I would have been made to buy a new phone, he fixed everything I will always go to Willy’s wireless for any phone help”
“I honestly won't go anywhere else or any other Metro t mobile store. it's the only help I get. I can call customer service all day get nothing done go through however many people and still nothing. Even managers. I thank you so very much for helping me multiple times!! You're a great person. Thank you.”
“I have used Gadgetworx on multiple occasions, mostly for iPhone screen repairs but most recently for replacement of the charging port on a Samsung phone. They have always been good at what they do, with a quick turn-around on the repairs, and fair pricing. They are always my first choice when something fixable goes wrong with a family phone.”
“I visited this store late on a Saturday afternoon. I had a few issues that I needed help with. Mike was an extremely good listener and troubleshooter. He was very patient and explained things in a very understandable way. I cannot recommend him highly enough.”
“Diya was super helpful. Came in for a screen protector for my Samsung S23 Ultra. She took the time to ring me up and apply the protector in front of me. Easy process and most importantly carefully applied. I would come back to this location.”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”
“Ferdinand is an amazing resource. He comes to the office to fix problems but takes the time to ask questions before coming to see if it can be fixed over the phone. I find him to be very competent, and he has a very friendly and pleasant manner. And he doesn't make us feel like idiots for not being computer literate. He explains things well which really helps. We have found him to be a lifesaver since we are very dependent on our computers and network. It is wonderful to have his expertise available to us. I have worked with several IT people, and he is right at the top. And his fees are very reasonable.”
“Needed to get a phone for my son and we had a wonderful experience. Sarah was able to get us a new phone, a line added, and switched numbers on an Apple Watch in a timely manner with kindness and patience.Super glad we picked this location and that Sarah was there to help us. Excellent experience all around.”
“I had a very good experience at this store. The one thing I think they need to improve is getting names of customers as they walk in the door, someone should say hello and making acquaintance get their name. Wesner the sales rep, took very good care of me make sure that I got everything and my phone was working properly when I left, I really appreciate him.”
“Jay is the name of the game. If you are looking for a kind, whole-hearted professional who is willing to handle any task, he is the man to go to. I went in lost and helpless, and left with a financially life changing deal and a smile from ear to ear. 100% would recommend over and over again - thank you so much Jay!”
“I couldn't think of any other place better than to live at zinc Apartments they have such fashion Alora in warm cozy feeling year round just take a look at this one picture, they have such a professional staff they have events every weekday the picture you folks about ready to look at this was Hot Dog Night like I said amongst other events that happened weekly I'm just coming home from work and what a great dinner to run into awesome this sucks professionals here I'm glad that God allowed me to be in this community the folks are amazing.”
“Just a few days ago, after getting a call that my phone was due for an upgrade, I was provided pleasant and experty service by a young woman by the name of Yaz. She pointed out the various phones that I could exchange for and promoted me to the one I'm currently using. Honestly, her help, patience, and joyful banter made my day. Excellent employee service ? .”
“(Translated by Google) The best of attention !! Perfect customer service !! Thanks They lived !!(Original)La mejor de las atenciones!! Perfecto servicio al cliente!! Gracias Vivían!!”
“Ok, so I bought a new phone from Best Buy - $699, went to T-Mobile in Roslindale to activate it, the service from the salesperson was beyond superb! She went above and beyond - not only did she save me $400 (by selling the same phone for me at a cheaper price since I am an existing customer), she was on the phone with customer service for almost 1hour to rectify an issue with my account. She was beyond awesome, friendly and wanted the best for her customer. Total I paid for EVERYTHING.....$298!!!. I really appreciate all her assistance and recommend that location.”
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“I had a great experience at the T Mobile at the Walpole Mall Massachusetts location. Samijah was outstanding she helped me with cleaning up the trash and everything from the past during Covid days. I really appreciate it ? She has patience understanding and a wonderful personality. Hope she possibly considers a manager position one day. Highly recommend keep up the great work. Yaya was great as well.”