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“I ordered the heavy duty 3 point locking system. Donna notified me when the item was ready to ship (to Canada ??). The lock arrived promptly in excellent condition and item came as described. My Sugar Shack is now secure! Much appreciated eh!”
“I would like to say that the customer Service agent was very informative. She was very polite and very friendly. I appreciate human interaction Cause you can get a lot more done. And you can understand a lot more from somebody that actually talking to you, then showing you what you need to see and asking you certain questions about your policy that you couldn't ask a automated service. Again Down craig did a great job.”
“I called the toll-free number made a reservation and it was very quick and easy and then Michael called me from the Easton location, which was great because it saved me a lot of time and we did everything we needed right over the phone. It was a very easy process, and Michael explained everything he was great and I would come Michael and the Easton location again it was great. I can’t see enough great things because I’ve used other storage facilities and this was just so easy.”
“It was a great experience from the online deal to contract. Unbelievable customer service over the phone, follow up and in person. truly amazing so rare to find these days.”
“I have no regrets signing up for storage the winter months and don't for see any problems. The young lady I dealt with was a sweetheart and answered all my questions. (she's a keeper)”
“Diana walked through several units for us to pick the right one. She was extremely helpful and patient through the paperwork to rent the unit. Highly recommend this business!”
“Needed a small unit to store motorcycle over winter. Better deals I've gotten calling around. They actually moved my unit when they noticed I was storing a motorcycle to a unit without a ledge so I could drive in/put w.o problems. Excellent help when I needed it and great looking setup.”
“Brandon was very helpful and attentive. He even went out his way to see if the units had poles just to give me that little bit more room in the storage space. It was very much appreciated to get good customer service.”
“This place is run by a very nice couple. Bre was so helpful to my daughter who needed summer storage for college as we live out of state. They take great care in insuring the units are cleaned before a customer moves in. I highly recommend!”
“Simple, convenient, and pleasant process. They answered all of my questions and happily showed me a few different units to help me decide on what would be best. No pressure in purchasing/upselling which gave me the time to feel confident in my decision to rent with them a few days after my initial inquest. Definitely recommend!”
“There are people who claim to be professional and then there are Professionals. Carlos arrived on time, introduced himself and then proceeded to assess the placement of the container. ( The driveway has a substantial incline.) He then proceeded to surgically place the container. I was very impressed with this operation. Thanks again Carlos. Could not be happier with this company.”
“The facility in Taunton, MA is clean and organized well. And the management and staff are terrific! Very welcoming, professional and accommodating - well done!”
“I am in the process of moving and chose Norton Self Storage due to location. I am so glad I did! I had to put a few things in storage urgently and had to return the U-Haul the same day. Fortunately, Phil and Joanne came to the rescue. They came to the office after hours to help check me in. They helped me assess which unit worked best for my needs. More importantly, when they realized I had a few big things to move on my own, they immediately offered to help. Phil and Joanne helped me move my 250 lbs mattress in addition to a number of boxes. It wasn’t that they were providing great customer service, they genuinely care. I highly recommend this company for any of your storage needs.”
“Jayne was very professional and informative. She explained available inventory showed me that inventory and reviewed the contract in detail. A pleasurable experience.”
9:00 AM - 5:00 PM
Taunton
Self Storage
“A great place to store your belongings. Everette Street Storage has 24/7 access. It's clean, secure with cameras and most of all, the owner and staff are great to deal with. They will do everything within reason to make your stay a pleasant experience. I rented my storage unit from them for a couple of years. They also have rental pay deduction taken directly from your checking account so it takes the worry out of missing your monthly payment.Truly the best storage facility in the area!”
“EASY booking and confirmation. Easy to pay and locate storage unit. Unit was clean and ready for me when I arrived. Only downfall is that it's a corner unit so you can see the outside through the inside wall on the corners. Hopefully not too much moisture will get in??? :( wish they could have given me an inside unit. Didn't realize there was a difference.”
“Rental process was smooth. Can do everything online. Facility is clean and secure. They didn’t raise my rent in the first year like Extraspace (who doubled it in under 12 months).”
“Moises is an asset to Prime Storage his attention to detail is amazing same as his customer service and I’m humble to do business with Moises his work and Ethics are great . Thanks Moises for all you do . Sincerely, Victor”
“My ribeye was cooked to perfection as was my asparagus. The potatoes were heavenly and my drinks were strong! Would definitely recommend this restaurant to anyone looking for a slightly elevated meal. Also a great place to rent a storage unit.”
“Great staff, great communication. I took our brand new travel trailer here to be winterized and they did it within 24hours and under what I was quoted! Definitely will be back for our service needs.”
“We invented a very different time in the world of customer service. It's very difficult to predict how you will be treated when working with brands nowadays. Although customer service is extremely important, there seems to be acceptance from most companies To allow the uncertainty of customer experiences to exist.
In my most recent experience with U-Haul, I had the pleasure of being serviced by Kim. It is very rare to have somebody represent a brand so strongly and committed as I recently witnessed.
Kim took ownership in a way that made me feel incredibly confident insecure unlike most of the brands today. You would have thought, based on her handling, chad, she had a highly vested interest in the success of the U-Haul brand.
Kim was very efficient, proactive and also nurturing. These traits are something that you really cannot count on nowadays.
It would be very smart to utilize Kim in any way possible that could help replicate this customer experience for the future as she represents your brand immensely well. I cannot overstate that any clearer.
I write this review in hopes that Kim receives a very direct attention from those who can reward her and with the acknowledgment that you are incredibly lucky to have her represent your brand.
I can only hope to receive the type of customer service experience on my next utilization of services.
Very well done Kim!”
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“I hired Pods when selling my 3 bedroom ranch home to move to a modular home 3 towns away and they were awesome. I also hired two men to offload the pod at my new home through them (Bellboy), best money I ever spent. A lot cheaper than a moving company. I would definitely recommend them 100%.”